Enco customer support: above and beyond

Just wanted to share today's customer service email with the good folks at Enco. Service with a smile, a wink, and a nod!

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From *******@use-enco.com Tue Jul 14 14:09:33 2009 Return-Path: Subject: RE: Missing parts? Date: Tue, 14 Jul 2009 10:31:48 -0400 From: "******* *******" To:

Hi Richard

I will get those out in the mail today. I am very sorry for any incontinence.

S****** C******

Enco Tech.

400 NV Pacific Hwy Fernley, NV 89408

Ph. 800-873-3626

From *******@use-enco.com Tue Jul 14 14:09:33 2009 Return-Path: Subject: FW: Missing parts? Date: Tue, 14 Jul 2009 10:37:02 -0400 From: "******* *******" To:

Hi Richard

The last email should have said inconvenience.

S****** C******

Enco Tech.

400 NV Pacific Hwy Fernley, NV 89408

Ph. 800-873-3626

Reply to
Richard J Kinch
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LOL. Now that there is funny.

Reply to
Joe AutoDrill

Reminds me of a time when I was in charge of making sure books at our company were recycled to other readers rather than thrown away...

I had a book called, "Doing Business in India" and I made a typo when I sent it out to... Oh... Around 500 people. I left out the "i" in the first word.

I was ribbed for that one for weeks...

Sorry for the no metal content reply.

Reply to
Joe AutoDrill

Spell check will get you every time

Reply to
RBnDFW

Some things are just hard to believe.... this was hilarious! Gotta give him credit tho...

*I* would have never corrected myself, I'da just hoped and prayed no one noticed. In fact, I didn't see it the first time!
Reply to
Proctologically Violated©®

Priceless!

Could you perhaps have had a shitfit on the phone about your problem with Enco?

Reply to
Don Foreman

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Beware of damp packages from Enco.

Reply to
Denis G.

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