Enco customer support: above and beyond

Jul 14, 2009 6 Replies

Just wanted to share today's customer service email with the good folks at Enco. Service with a smile, a wink, and a nod!



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From *******@use-enco.com Tue Jul 14 14:09:33 2009 Return-Path: Subject: RE: Missing parts? Date: Tue, 14 Jul 2009 10:31:48 -0400 From: "******* *******" To:



Hi Richard



I will get those out in the mail today. I am very sorry for any incontinence.



S****** C******



Enco Tech.



400 NV Pacific Hwy Fernley, NV 89408

Ph. 800-873-3626



From *******@use-enco.com Tue Jul 14 14:09:33 2009 Return-Path: Subject: FW: Missing parts? Date: Tue, 14 Jul 2009 10:37:02 -0400 From: "******* *******" To:



Hi Richard



The last email should have said inconvenience.



S****** C******



Enco Tech.



400 NV Pacific Hwy Fernley, NV 89408

Ph. 800-873-3626


Reminds me of a time when I was in charge of making sure books at our company were recycled to other readers rather than thrown away...

I had a book called, "Doing Business in India" and I made a typo when I sent it out to... Oh... Around 500 people. I left out the "i" in the first word.

I was ribbed for that one for weeks...

Sorry for the no metal content reply.

Spell check will get you every time

Some things are just hard to believe.... this was hilarious! Gotta give him credit tho...

*I* would have never corrected myself, I'da just hoped and prayed no one noticed. In fact, I didn't see it the first time!

Priceless!

Could you perhaps have had a shitfit on the phone about your problem with Enco?

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Beware of damp packages from Enco.

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