Anyone have experience with the new AlienWare workstations ?

Oh man, a chance to talk about hardware. Firstly, I've never been a fan of alienware's industrial design and what goes on inside can be matched or bested.

For what it's worth, after hearing and reading good things about

I ordered up a new workstation laptop. All the good things I heard were true. Customer centered, real live people to talk to, focus on detail and quality, etc. This laptop is a real pleasure. I plan to have them quote my next round of desktop workstations when that day comes. They have a staggering amount of options in your choice of cpu, cooling, memory, raid levels, graphic cards, etc. You can build a crazy $$$ dream system if that's what you're into or a pretty incredible modest $$ system.

I highly recommend them alongside or over the bigger companies now, depending on what you're after. Dell and HP are both good systems but they sometimes suffer in price or options because of their size. I chose against a Dell 17" (M90) laptop because they are the only ones that don't include a keypad in that size. Hypersonic ended up saving me a bunch of money right off the bat and I was able to further control costs by handling the hard drive and memory myself. They still burn test the units but yank the components you didn't order before shipping. Pretty amazing stuff in this day. They seem to be hardcore enthusiasts.

Good luck,

- Eddy

I personally haven't purchased from Alienware. However, I know someone who did and found their customer support and service to be poor. The system as received didn't work.

Kman

In a recent large-scale survey carried out by one of the well-known UK computer mags (PC Pro), Dell came out top for customer satisfaction.

John H