Hey There!
What people really fear is that their work life will become unmanageable. That they will somehow not be productive with the new software and so on. This might be true, depending on who your users are and how well they adapt to new things on the fly.
I laughingly have even heard things like "I need new training for the next version" - Things like this.
For an upgrade, the benefits need to outweigh the pitfalls. Historically speaking, solidworks has many strange little things that don't always work perfectly, especially with new functionality, BUT each major release that comes out is (in my opinion) always better than the last in terms of features and usability. If your userbase is suspicious, pessimistic and not adaptable, then any upgrade any time is a nightmare. If the users are quick to learn and accept that things are different, then the upgrade can be smooth.
The "rush to upgrade" might also be seen as an speedy escape from a less functional version. Essentially, you will always have those who are for and those who are against. Personally, I have usually waited
6-8 weeks to upgrade, but only after a "qualification" of the software.
Upgrading early is not a foolhardy thing to do (once again my opinion), but it is always wise to have a few of your more adept users trial run the software and make sure things work well. You might be losing productivity and not getting the best bang for your buck if you wait around for six months to upgrade.
Personally, I need the auto-balloon function badly and the annoyance and time saved there alone is worth the "risk".
Tell them "It's up to us to decide what to do. While fearing the bad, don't forget to recognize the good."
Also, for anyone who wants really rock solid stable performance, I suggest a drafting board, good mechanical pencil (
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) and t-square (don't forget the rubber dust sock too) - SMILE!
Regards -
SMA