A friend complained of getting a shock from their ancient electric hob. This occurred when they grabbed at a metal handled saucepan on the hob, while touching the stainless steel sink.
I measured 20 volts between the stainless steel 'spill ring' (which surrounds each of the hob rings) and a known earth (in this case, the earth terminal of a nearby socket outlet).
Deeming the age of the hob to be a likely suspect, I have since replaced this with a new hob. However, the voltage issue remains and I am still getting 20 volts from the new hob's spill rings! I tried phoning Moffat to see if this is normal, only to be told that they no longer operate a technical department for dealing with customer issues, which I find ridiculous.
So, can anyone here offer up any info or advice as to whether this is normal for an electric hob, or what might be the cause if this shouldn't be happening?
Many thanks, Dean.