The world has turned upside down.
Service at the local DMV has gotten quite decent, and has gone to hell at the two local banks where I keep balances.
The federal government has really f***ed up banking, but some banks lean into the f****ng harder than others.
Yesterday I watched two different tellers try to illegally fund a cashiers check from my mom's bank account while I was standing there with cash in my hand saying cash over and over and over. One couldn't handle their repeated inability to even enter my name and ran off saying I had a bad attitude and would have to deal with somebody else. Total shrinking violet meltdown over their own incompetence.
I don't like banks inherently on a base level, but when I walked in I put on a fake smile and a fake front. I was nice. I was friendly. I was clear. By the time I left I was swearing and had to grit my teeth to barely choke out, "You have a great day," as I walked away.
Its a sad day for banking when the DMV becomes the standard for customer service they should aspire to.
Of the two local banks (I use a couple out of town banks as well) where I do business that is the one that sucks harder. I just went there because the lines at the other one where quite long and their parking lot was almost completely full. Now I know why there was no line at that one. Nobody else wants to go there either.