Bachmann Deltic - yet another missed opportunity!

I wouldn't suggest for a moment that we should stop pushing for better models. I can't imagine that anyone would thing that we should just say "that's good enough" and accept the errors. My point is that any critisism has to be constructive. We can't yell at the manufacturers and say their models are disasters and expect them to listen. Any dialogue has to be reasoned and constructive. The reason for this is the lack of competition in the industry and the fact that even the people complaining about the models are still buying them (with a very few exceptions like your 20k customer). If one of them makes a gaff on the pre-production model which is pointed-out, they will weigh up potential lost sales against the costs of repeating part of the pre-production cycle. I'd suggst that in many cases, the costs would be such that they'd just live with it. I'd guess that's what happened with the 50 windows. The lack of droop was pointed out quite some time ago, but not corrected.
I'm surprised that your customer thinks that "one of the manufacturers" has lost the plot. Have any of the big three actually made a retrograde step in the last couple of years? There can be little doubt that the mechanisms have improved in recent times, as has the level of detail. Perhaps the extra detail just opens up the potential for more errors!!!
Adrian
Reply to
Adrian
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For some strange reason, there was more support of the Bachmann position at first. Pat says he publishes almost all the emails he gets so I can assume that the people who knew that the model was wrong chose to slag-off MREmag on the Yahoo groups rather than email in to point out the error and supporting photos. Only Pat will know whether he got any emails and didn't publish.
Well, it's a daily magazine, and previous issues are kept available for a while. I can't see anyone making any serious decisions based on one edition of MREmag any more than they would from one digest of DEmodellers.
If I were Pat, I'd move the emails section to a separate page to the news (with appropriate links) and head the emails page with a disclamer stating clearly that the emails are for the purposes of discussion and information given by any individual should not be assumed to be accurate.
Adrian
Reply to
Adrian
You misconstrue......it's not really about, John or A.N.Other, being right and/or wrong but having the courage of one's conviction(s) by saying and/or doing. Only a fool believes that you can please all of the people all of the time........ If you're not thick-skinned in any business then you're unlikely to succeed anyway as John, Pat and myself know.
Colin.
Reply to
Colin Meredith
The Bachmann class 55, in my estimation, is in the same decrepit stable as their 37 and 44...and like the person JT describes, I too will not be buying any Bachmann models..... Three serious opportunities lost but many will buy them for the sake of buying them and for their own silly and/or good reasons.
Hornby don't deserve much praise either as their class 50 is something of a joke by modern technological standards.....
Colin.
Reply to
Colin Meredith
In article , John Turner writes
Not much different from my problem with manufacturers, then!
Pat
Reply to
Pat Hammond
In article , John Turner writes
I am glad you feel that way, John, because speaking of 'facts', there is one you have not yet corrected and which questioned my integrity. Earlier you accused me of adding the word 'excellent' to an email I edited to imply that the writer thought my review section was excellent. I have sent you the original email which is still on my machine and which shows that the word was originally there and not added by me. The suggestion that I would alter emails in that way I found hurtful and insulting but you have not yet withdrawn your insinuation.
Pat
Reply to
Pat Hammond
Whinger. Produce better for us All to buy then!!
Reply to
piemanlarger
"John Turner" wrote
Quite Right John... Who ever heard of a retailer of any product saying "Yes Sir, the bodywork of your new Rolls Kanardly is top notch, but the engine has been known to lack a little and the 5.1 surround sound fitted to the rear seats with internal DVD player is a little naff as we decided you wouldn't want to pay a further £400 for a Bose speaker system, so we fitted a Goodmans from Argos!"
Nah, It'll never happen. As you say John, someone independent..... Just as an aside, (guessing it could cause another slagging match) which glossy magazine do you recommend to any of your customers (if any) as good reviewers?
Andy
Reply to
Andrew Sollis CVMRD
The message from snipped-for-privacy@aol.comeoffit (Tommy ) contains these words:
Take no notice of him, John. His surname is Steptoe, and he keeps the horse and cart in his dad's back yard... ;-)
(And I thought it was only me that he tried to wind up!)
Reply to
David Jackson
Seem to remember being here before Simon....as I said many moons ago, the manufacturers have the finance, the technology and the know-how and they have NO excuse so take it up with them...!!!!! You could of course try logging-on to the Electric Nose web-site and try telling SJ that he's wrong too...!!!!!
So you're right and the pictures, images and photographs are all wrong too.....I bet you're right and the rest of the world is out of step eh!!!
Colin.
What are you going to say to the DPS then....don't tell me they are not disappointed, especially after all the help and assistance they gave and afforded Bachmann.....
Reply to
Colin Meredith
* Rolls down one hill, can 'ardly get up the next.
Reply to
MartinS
I dont need, too, I, like the majority are happy with the standard of todays modes. It is getting a bit long in the tooth though all the winging from the rivet counters. You have not got want you want in the last 20 years and its unlikley your going to get it in the neext five years, so just save your pennies while we enjoy ourselves!
You could of course try
I did, he did not like the truth and Banned that id, so I am using another!
Whats that got to do with it, most of us are happy and buying models buy the bucket load, ask any retailer!
Once bitten twice shy?
Reply to
piemanlarger
"Andrew Sollis CVMRD" wrote
I suppose the most informative model reviews have been in Rail Express, but bear in mind that's primarily a prototype railway magazine. It's very much a pity that it doesn't launch a modelling companion.
I'm afraid most of the modelling magazines are similarly uninspiring, but the best of the lot I suppose has to be Model Railway Journal.
John.
Reply to
John Turner
"Colin Meredith" wrote
Unfortunately I want to be able to run some of the prototypes which have been released of late, so I will be acquiring some of them, and both a Bachmann Deltic and a Hornby 50 are on my workbench right now. I'm just a little saddened that they are not on a par with some of the quality products being produced for Europe and the USA markets, but they are most definitely an improvement on what's gone before.
John.
Reply to
John Turner
"David Jackson" wrote
I'm thick skinned, and anyway it's only a heap of old tin, and not at all on a par with some of the wizzo stuff being produced today! ;-)
John.
Reply to
John Turner
"Pat Hammond" > wrote
I also have a copy of the original email and it is at variance with the copy you sent to me. Only one of them is genuine - I'm making no further judgement either way.
John.
Reply to
John Turner
Stop right there! Why on earth do you think there's been such an improvement in the veracity of models in the last 20 years? Do you think Hornby and Bachmann listened to you and your ilk telling them that what they were producing was good enough? Or did they listen to the loud protestations from the "rivet counters"?
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Reply to
Tessy
Thats just reminded me there's a Heljan Wizzo to look forward to in the future. Proper beasts :o)
Reply to
Ben
I will concede that they are an improvement but are not what they could be, nor should be, and I will definitely NOT buy them.
I'm sorry it affects people like yourself but I'm with SJ on this one and serious style......
Regards,
Colin.
Reply to
Colin Meredith
Now I'm glad you mentioned that, John, because I've mentioned it to all at Rail Express over the years....the modelling side has improved slightly but they could do more and increase their sales and revenue.
Colin.
Reply to
Colin Meredith

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