A while back, (January 2008) I ordered an SV 26 from Hobby City in China. It arrived okay in a couple of weeks. I saw their SV 50 and ordered one of them. They were on backorder, but they still charged me $232 and change. I heard some bad things about the engine and cancelled my backorder, which was legal according to their website, though I would, for some reason I cannot explain, lose the shipping portion of the total amount. Okay, no problem. I went to order another SV 26 and use some of my credit. No visible credit was to be found. I thought, no problem, I'll email them. No email address is available. No credit shows in my account. I mentioned this is another post elsewhere on RCU. I tried calling their customer service number dozens of time. No answer, even during our late night, which is their day time.
I went there again today, brought up my account, but found that all of my previous orders had been erased and no mention of a credit. Remember this all occurred in 2008.
Not only was my account information erased, but there was a nice little note saying, "No talking about your price on the forums". Say what?
I can't contact them, they have my money with no way for me to get it back - and then they have the nerve to tell me not to warn other customers so that they won't be stolen from? I said a while back that I was going to go to war with them if they didn't refund my money. I'm giving them a week to contact me - then I get serious about ruining their reputation on the internet.
Beware of United Hobbies/Hobby City. They are crooks.