The company I work for is upgrading to 2004 from 2000 and 2000I. When we get
prices to do that, we are offered, at additional cost, a service called
Autodesk subscription service. Have any of you tried the service? Was it
worth the money? Without the service is there no tech support included in
the basic software? Any opinions or guidence would be appreciated Thanks
On Wed, 08 Oct 2003 23:35:47 GMT, "Bob Daniels Jr"
Autodesk sells the subscriptions with the sweetener that you get all
upgrades during the currency of the subscription. It comes down to
judging whether you are actually getting something worthwhile with the
subscription. As for correcting bugs, most countries have consumer laws
that require goods to be fit for their intended service. If something
does not do what it is supposed to, then Autodesk is going to have to
fix it anyway, subscription or not.
As for tech support, Autodesk does not provide it and never has. This
is provided by dealers who have, what boils down to, a franchise. The
fact that you have a subscription with Autodesk does not imply you have
a support agreement with your dealer. The two are completely
For businesses subscriptions are expensed whereas purchases and upgrades
are depreciated. Either way, the expenditure (or the depreciated
portion) only reduces your taxable income by the amount claimed. In
either case it is not that your tax bill is reduced by the expenditure,
it is only reduced by the fact that the amount claimed reduces your
What subscriptions do for Autodesk is guarantee them cash flow, nothing
more and nothing less. As to whether you actually get a benefit with a
subscription, only time will tell. It comes down to whether you mind
paying a regular amount or hanging on to your money and only spending it
when you see something worthwhile or you have the proverbial gun put to
your head - upgrade or lose the ability to upgrade ;-)
Well there are several advantages having just been ripped through the a###
for an upgrade. If you are serios about the progam you will get a price
break by using the subscription service on the next release. That is ii
there is a new release in the year you buy it Keeping up to date on your
software is very important.
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