In the early 90s I was a reseller focused on the A/E/C industry.
I sold 4 Stylus 1000 printers to architects and to residential builders
and each of them failed immediately upon attempting to use them.
The printers leaked ink which was then dragged all over the surface
of the paper during the print job when using AutoCAD and Chief Architect
which were the two applications I and the customers were working with
at the time.
After more than 6 months of playing the game bringing the printers
to repair centers and having them returned only to discover the same
problem, telephone calls to Epson corporate, letter writing to Epson
corporate and doing everything reasonably possible to attempt to work
with Epson all four of us were lied to at every turn.
Epson denied there was anything wrong with the units. The people at the
repair centers denied there was anything wrong with the printers. Epson
refused to refund the money after they could not provide any of us with
a working printer that did not fail as described herein.
EPSON AND THEIR AUTHORIZED REPAIR CENTERS ARE
LYING STINKING RATS AND THEY DO NOT STAND BEHIND
THEIR PRODUCTS WHEN THE PRODUCTS FAIL.
<%= Clinton Gallagher
A/E/C Consulting, Web Design, e-Commerce Software Development
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