Have an ongoing open-neutral / bad-neutral electrical issue in my house. Not sure this is the correct forum but figured might have some of the most knowledgeable folks regarding electrical. Short story, leaving out all the measuring and checking I have done ( I have some electrical background and understand power distribution ? but no real house wiring experience beyond adding a few circuits to panel), it?s clear to me I have an open neutral issue. I have all neutral line current going through my ground wire from electric panel to copper water pipes. I have checked and tightened all my connections and decided problem lies on city side. I called the city utilities- they came out and opened the meter box, took a few measurements, and to my surprise said I had ?no problem?. I reiterated I do have a problem in that current is going through my water pipes, to which they said I am fine on their side and I should call a ?professional electrician??.And then this is the strange part ? aft er they left - I then immediatly retested neutral at the weather head and it DID indeed now flow the current I expected ? and the house wiring had never performed better ? although I did nothing and the city claimed they did nothing. That was a bit over a month ago. And house neutral issues seemed gone for a few weeks, until a week or 2 ago - with fog and drizzle moving in after severe drought here - I had several short period power failures in one day ? caused I believe by a shorting transformer (not mine) I could hear popping in neighbors yard?and coincident with those power outs ? the neutral issue in my house has come back with a vengeance. I am reluctant to call city again, but all my neutral connections seem tight and OK. I also see no less than 3 suspect ?split-bolt? connections on the city?s side neutral wire heading out to transformer across the street (wires make a 90 degreee turn at a dedicated pole on my property ? 2 split bolt clamps I see at that turn/pole alone) Today I decided to run another test and took a jumper from my water line (carrying all the neutral current) to the bare neutral coming into my weather-head?measuring current in that jumper- I got some amperage, but only a small fraction of what was going through pipes to ground ? BUT that fractional current did not head out along the neutral towards the transformer but instead the current went other direction back into my electrical panel (using a C-clamp ammeter measuring each side from my jumper connection on city?s neutral)? What could be going on here ? ? it seems clear to me my last test proves I have no connection to city?s transformer from my weatherhead? but why did the issue vanish when they came out and opened up the meter box?? Am I safe in assuming the issue is the city?s ??? I am reluctant to bother them again - Do I just call (again) and ask them to check things again??? To complicate the issue ? I have (open delta)
3 phase service (old farm/ranch house) and do not see how the neutral gets to (3 phase) meter at all ? only the 3 hot wires enter the meter box (that I can observe from outside) ? the neutral cable goes straight into my house to electric panel neutral bus bar Frustrated with this ongoing issue..neutral has gotten so bad recently I can?t even run a saw in my shop without spinning the blade first (I know ? not safe)? Some pics are here:- posted
15 years ago