Why does the slicer keep logging me out every few days?

Oct 21, 2026 Last reply: 7 hours ago 3 Replies

First reply

Kate_Basalt

There's no stay signed in option, at least not one they've exposed. The app's login session seems to expire on thier server side after a couple of days whether you like it or not, and since it's a desktop app and not a browser page, your browser's saved password does nothing…

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Is it just me or does the slicer kick me out constantly? I'll sit down ready to start a print, open the program, and boom, password prompt again. Sometimes it happens after only two or three days of not touching it.



The annoying part is I have the password saved in my browser, but the slicer doesn't seem to care about that. So I'm digging thru my notes app trying to remember wich version of the password I used for this account, because aparently I wasn't smart enough to reuse the same one everywhere. Yesterday I got the 'wrong password' error twice before it finally let me in, and now I'm half worried I'll trigger some lockout if I keep guessing. Does anyone know if there's a stay signed in option I'm missing, or is this just how it works? I'm on Windows 11 if that matters, and I haven't changed any settings recently. It didn't used to do this as much a few months back, or maybe I just didn't notice because I was printing every day. Either way it's getting old and I'd love to know if there's a fix or if I just have to live with it.


There's no stay signed in option, at least not one they've exposed. The app's login session seems to expire on thier server side after a couple of days whether you like it or not, and since it's a desktop app and not a browser page, your browser's saved password does nothing for it. That's why you keep getting bounced back to the login screen even with everything saved locally.

I hit the same wall a while back on Windows 11 and tried all the usual stuff. Cleared the app cache, reinstalled, checked for updates, made sure I wasn't running an old version. Nothing made the session stick. The logout timing seemed random too, sometimes a few days, sometimes shorter, which lines up with what you're describing. And every so often their login servers themselves act flaky, so even a correct password gets rejected once or twice before it goes through. Your two failed attempts yesterday were probably that, not you forgetting the password. What actually fixed it for me was switching the printers to LAN-only mode. Once you do that, the slicer connects straight to the machines over your network and you don't need the account logged in to send jobs at all. I can open the app whenever and just hit print. The only thing I still log in for is pulling profiles or firmware stuff, which is rare enough that typing the password once a month doesn't bother me.

If you'd rather keep the cloud features, then honestly the best move is to stop guessing. Get the password into a proper password manager or write it on a card by the monitor, because repeated wrong attempts on some services can flag the account. But if the login is the only thing driving you nuts, LAN mode is the way out. Downside is you lose remote monitoring and any cloud convenience, but for me that was an easy trade.

Ha, this takes me back. We used to deal with the same garbage in the early days of cloud-connected gear, and the trick then was the same as now: keep the machine talking locally. I've been running offline for over a year now after getting locked out mid-print-prep one too many times. One thing I'd add is to write your login details on an actual piece of paper in a drawer. All this digital vault stuff is fine untill the app wipes its own cookies on an update and you're stuck staring at a login box at 6am. Paper never expires its session.

Kind of relieved to see this thread, I signed up here today because I thought I was doing something wrong. My situation is a bit diffrent since I mostly send jobs from my phone and only open the desktop slicer when I want to tweak settings, but the login dance is the same every time. One thing I noticed on my end is it seems to log me out faster after the app updates itself, though I might be imagining that. Does the LAN-only setup still work if you share profiles between devices, or does going offline mess with that? Still figuring out how all these pieces talk to each other.

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