There are several reasons why I dont like to install locks from Home Depot.The most obvious is that the stuff they sell is bullshit factory seconds that are often scratched and dented inside the packaging.
On one occasion, I got a call to replace a lock with one a lady bought at HD.The latch on this set did not work.Lucky I had a used one in the van.
On another a guy called me and wanted to have his locks that he bought at HD keyed alike.I guess he got tired of digging through the bin and trying to match the numbers-(oh boy!!)When he opened up the packages,2 of the knobs were scratched and dented.There was no way that this happened inside the packaging.He said never mind anyway and took it at that.
You would think that a big glorious wonderful place like HD would carry shim stock---BUT NOOOOOOOOOOOOOOOOOO Another wasted trip.What a dump....
It is my conclusion that HD sells bullshit scrap that others don't want.This is how they can sell it cheap and pay their workers bullshit wages.When I get calls to install stuff from HD, I charge a "debugging fee"
"We can help"--damn-makes me think of "Work sets you free"-LMAO