Why I don't buy or install locks from Home Depot

Question

There are several reasons why I dont like to install locks from Home Depot.The most obvious is that the stuff they sell is bullshit factory seconds that are often scratched and dented inside the packaging.

On one occasion, I got a call to replace a lock with one a lady bought at HD.The latch on this set did not work.Lucky I had a used one in the van.

On another a guy called me and wanted to have his locks that he bought at HD keyed alike.I guess he got tired of digging through the bin and trying to match the numbers-(oh boy!!)When he opened up the packages,

2 of the knobs were scratched and dented.There was no way that this happened inside the packaging.He said never mind anyway and took it at that.

You would think that a big glorious wonderful place like HD would carry shim stock---BUT NOOOOOOOOOOOOOOOOOO Another wasted trip.What a dump....

It is my conclusion that HD sells bullshit scrap that others don't want.This is how they can sell it cheap and pay their workers bullshit wages.When I get calls to install stuff from HD, I charge a "debugging fee"

"We can help"--damn-makes me think of "Work sets you free"-LMAO

My2

C B George · Accepted Answer

Home Depot, as least where I live, has actually begun encouraging people tofreely "rent" something that they might need for a one time use (saws,pressure washers, etc.) by suggesting they buy it, use it, and return it.They ~say~ that they will then offer it to their contractors but maybe theyare repacking them...

Putyourspamhere · Answer

Home Depot in many areas runs a regular rental operation. They take product off the shelf and rent it. They have a rental center set up right in the store. They make alot of money off it because the daily rental usually runs about 25% of the retail price. They rent it 4 times and they have made as much as if they sold it. It's still a good deal though for somebody who needs to use a relatively expensive piece of equipment only one or two days. Whoever thought of it probably got a huge raise and it has made the company alot of money. They don't have any need to repack the stuff and in all fiarness the quality of most of their product is no worse than any other mega hardware store. You should remember the locks they sell are almost all F/residential and they are not that heavily made.

goma865 · Answer

NO OFF.As you mentioned renting things, I remember once seeing a pair of boltcutters on the rack that looked like they'd been already used onsomething that did'nt easily submit.goma.

Evan · Answer

Home Depot is famous for using things off the shelf to slove store problemsand then putting said items back for sale...  I am told this is because theyhave a budget that has to be followed pertaining to marking down items for"store use" and it affects bonuses for Department Heads and Assistant StoreManagers and the like...Evan the Maintenance Man

Putyourspamhere · Answer

Famous with who?And who told you this?

Evan · Answer

than just this one store...  Like I explained before, one of the employeesat the store in question is one of my retired high school teachers...

Putyourspamhere · Answer

It sounds to me like disgruntled employees whining about management. I shop there all the time and have never had a problem. Also how does putting obviously used merchandise back on the shelf help the stores bottom line? Do you think people are really just going to buy it as new when it's obviously used?

Evan · Answer

He is not disgrunted, and was merely stating fact during a conversation Ihad with him a while ago...Do you think that most of the "weekend warriors" that shop in Home Depot(which is their bottom line) can really tell if some things they are buyinghave been used ?

Putyourspamhere · Answer

How do you know it's a fact? Simply because he stated it?Yes.

Why I don't buy or install locks from Home Depot

Join the Discussion

Didn't find your answer?