YELLOW PAGE Advertising

Yes I to have fallin as a victom of the yellow pages AKA (super
We sent in our own artwork for a hafe page add witch turned out fine
(most likely because it was our artwork). The phone number mistake was
at the listing under locksmithing,under Key listing and the white
pages. We tried to contact them,only to see they were not going to
reply back. Finnaly contacted and was told sorry at least the main add
is correct.(funny) I pay for the hole package.(response you pay for
the main add and the others are free) REAL FUNNY
Called many lawyers on this matter and all had the same answer sorry
we can't help you. After 4 months past we finnaly recieved a hole
wooping %10 off the monthly bill.Take it or leave it deal
The wrong number cause not only our company stress in its FIRST YEAR
but a very well known and large Transportation Company with the extra
5 to 10 calls a day that i might add WE DO NOT RECIEVE.
All and all we can only hope next year SUPER PAGES run there business
in a profesional manor (FUNNNY)
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I would place a call to the Public Service Commission and file a complaint. Also with the Better Business Bureau. You could also write a column in the local newspaper, just make damm sure you state nothing but the undisputable facts in the case.
I've been in that situation before, and have gotten the problem solved. You're also talking to the wrong people. Your dealing with "customer no-service". Go up the food chain and see what happens. All and all, you are not obligated to pay for something you didn't agree to.
Reply to
turned out fine
mistake was
the white
going to
the main add
you pay for
answer sorry
a hole
with the extra
there business
wouldn't pay for something that is wrong. go up the ladder, so to speak. complain to Public Service Commission.
similar thing happened to me in my first year. ended up getting my ad for free !
note: always get proof of your ad before publishing date.
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So by using the phone company's logic, that big dispaly add is only worth 9 times what a listing is worth.
Perhaps next year you can get 10 line listings and skip the dispaly ad? Or use this as a negotiation issue.
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Roger Shoaf

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