Having dropped my connection in Feb of 2005, and started again in October of 2005, it sure hasn't taken SBC very long to bring me to the maximum disgust level again. Receiving a snail mail this morning that made me wonder if they were talking about my past connection or this one, I decided I'd better call and find out. That part is irrelevant.
What is relevant is that from 11:30 until 1:30, I was on the phone, going from one damned worthless computer menu to another, and when I did speak to a human, they were more interested in trying to sell me on a cell phone that I neither need or want.
Sorry, corporate idiots, if you can't give me a simple answer to a simple question, meaning how bad have you screwed the records this time, I'm not buying. At 1:25, I finally got an answer to my question, and could have ignored it, the subject had been taken care of in March of 2005.
I got the answer when I called and cancelled my dsl connection, effective Monday, the billing date. It's gonna cost me, $200, stinking corporations will get the money no matter what, but if that's what I have to pay to avoid hours of frustration trying to find out anything, it's cheap. Even after I had gotten the answer from the jerk on the other end, and had told them to cancel the connection, I got yet another damn sales pitch for a different calling plan. These idiots have to be totally brainwashed to try that, common sense should tell them that I'm thoroughly fed up with what is a monopoly here, they're the only phone company in town.
Anyhow, I'm going off line again, but this time I think I'll forget about getting back on. Not worth the hassles, and the phone lines out here stink, with a dial up you get very slow and unreliable connections.
Common sense and corporate "wisdom" are at opposite ends of the entire spectrum.
Rich (AKA Lennie)