Southern Tool Sucks

best wire · 2007-05-27T11:44:57+00:00

I have a story to tell and I will try to be concise. There is a company in Florida by the name of Southern Tool a.k.a. Smith Hamilton which I have had the recent displeasure of doing business with. I am writing this because it's the simplist and most effective way to get some satisfaction. Just for informations sake, I'm 35, male, Northern CA, machinist 3yrs. Around Cristmas I was shopping around to buy my first lathe, I had a little over $2,000 to spend, I decided I would buy new and most likely an import. I reached this decision through much bebate but I have no shame in choosing this route. After serious time spent on the internet at many sites, auctions and classifieds I settled on a 12X36GH, gap bed lathe called a Birmingham (I don't know why). I selected this peticuler one because the week before Cristmas Southern Tool Had a special going where if you purchased one of their Birmingham Lathes you could have your choice of a Collet Closer, Coolant System or Taper Attachment, installed, FOR FREE. I really wanted a taper attachment but they're a little pricey. So this was a dream come true. The lathe was selling for 2500.00 so I had to borrow a couple bucks. Which didn't matter because I was getting a $600.00 attachment, No sales tax and free shipping(not quite). So I ordered the lathe. The shipping is free as long as it's to a business or you pick it up at a local dock, they want $150.00 to bring it to your house and take it off the truck. I can understand this but if you think about it I could have told them to deliver it to McDonalds in Lake Tahoe 100 miles away, and they would have to do it for free. But to bring it to my house which was 5 miles away and drop it they hit me for $150. Anyway, after a lot of b.s. I got it. I couldn't set it up right away, my dad was very sick at the time and I just didn't get to it, About a month later I got it unpacked and set up. Everything looked fine. After I got it leveled and wired up I was moving the carraige around and...

May 27, 2007 24 Replies

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Leo Lichtman 19 years ago

"Lew Hartswick" wrote: Rats Ive been out bid alredy. I was going to offer for $150. ^^^^^^^^^^^^^^^ You guys may as well quit trying. For $1 I will answer any phoned in questions to the best of my ability. (Value to the caller, maybe 1 cent.)

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john 19 years ago

I wonder who you would call to report the BBB as a bad company?

John

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Michael A. Terrell 19 years ago

The Badder Business Bureau?

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Harold and Susan Vordos 19 years ago

Sigh!

Perfectly good scam shot to hell!

Harold

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Harold and Susan Vordos 19 years ago

BBBB? (Best Better Business Bureau)

Harold

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