Norman
I can't comment on your lack of service as I don't know who you contacted. I must admit to being a complete numpty with regard to DRO systems and their inner workings but I have had a major problem getting clear "resolution" (figures) for a couple of the low end industrial/home shop systems. Perhaps I don't understand the figures I've been sent but I can't see how a .0005" resolution scale can possibly work closer than .001" (on diameter) when fitted to the lathe cross slide. I know it will be easier to do less demanding work but I can't justify spending lots of money (my bank account obviously much closer to failure than yours?) to obtain something that I can currently beat with the standard dials on my old S7. No I'm not gifted enough to work to "two tenths of a gnats ass" but I can certainly beat a thou. Is there something that I'm missing?
regards
Keith