Off topic computer question.

Has anyone had the problem where all there CD and DVD drives stop working and say don't recognise media.

All three stopped at the same time so it can't be dirty lenses etc

Guess a windows update did it but it's been a while that they haven't worked.

Have tried rolling back drivers but no old versions listed.

If no idea any suggestion's on a good computer news group?

Thanks in advance.

Steve Larner

Reply to
Steve Larner
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Steve Is there anything else common to these drives; assuming they're all in the same PC, are they on one IDE channel? Are they powered via a power splitter or connected directly to the PC's power supply? Martin

Reply to
Martin Whybrow

The drives wouldn't happen to be the same age and make would they. We have two compaq machines where the DVD drives died within days of each other, and contacting other owners of this model reported similiar... These things seem to be built bang on their warranty limits.

Joules

Reply to
Joules

What version of windows?

Unless you have one of the latest machines with a SATA hard disk the your machine will have two IDE interfaces. Each interface can suppor two devices a master and a slave. This tends to rule out the hardwar as one of your CD/DVDs will be sharing the same IDE interface as you hard disk but you could try disconnecting all the CD/DVDs and reconnec them one by one. Could be one of your drives is causing the problem. Pa attention to the jumper settings though.

Archi

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Reply to
amcnee

In message , amcnee wrote

The recommended/usual method of setting up IDE interfaces is to have the Hard drives as master and slave on one channel and the optical drives as master and slave on the other.

So it is possibly a fault on the IDE interface.

Reply to
Roger Smith

Check out Microsoft Knowledge base Article 270008 - Ma be of some help

Regards

Phil

Reply to
Phil Thomas

amcnee said

Irrelevant.

Even M/cs with SATA still have two IDE interfaces and since Steve has THREE Optical drives there is a chance that he also has his hard drive on an SATA interface. If this is the case then if both IDE ports have 'gone down' then the hard drive will still be operational but all CDs will not.

Not necessarily - see above.

If the PC was working normally prior to all CDs failing then there cannot possibly be an issue with jumper settings.

JG

Reply to
JG

On two seperate IDE Channels.

Power is still to drives as trays come out and disks spin up.

I have 4 channels on my mother board two std IDE used for these drives and two raid channels used for the hard disks.

Steve Larner

Reply to
Steve Larner

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