I have seen over time how we all are amazed and frustrated by the lack of response by Solidworks Corporate on serious issues affecting the software. I know that the VAR's reading this are thinking that's why we are here. The problem is i think the VAR's are having a hard time getting info. A VAR should be there to help you solve a design issue or how to do this, or get the software to do that; type of issues. Solidworks Corporate should be involved in communicating issues involving service packs, bugs, and overall direction of changes wanted or needed. I get the feeling the corporate guys feel like gods on Olympus and just watch us all beat our heads along with the VAR's till we try to figure out solutions without little or no help from them.
- posted
20 years ago