The other night I made up an on-line order and noticed that ALL of my items had a green check by them. I clicked on the check and the help screen said that the particular item was eligible for Part Express. It also said that if all items were eligible for Part Express, shipping would be $3.99, $4.00 off! Priority Mail, just add $3.00. It said that upon checkout, I would have option for reduced postage. When I got to the checkout screen, nowhere did I have the option to do this. The next day I called Tower and the person there couldn't get shipping for $3.99. After she called her supervisor several times, her supervisor finally got shipping for $3.99 and priority mail for $6.99. Tower made good, but did I do something wrong? Anybody else have this problem?
Thanks,
Don