You, Maynard (aka Jamie, aka Fat Girl's Club author) do not have the courage to call them even though you are given the phone number. That, in itself, should embarrass you. You seem to be afraid that they will confirm what I've been saying all along. In addition to all your other flaws, you seem to be spineless.
By the way, they do not answer their phones until 8:30AM ET. I can tell you that they are in Florida and are very nice people to talk to. They will help you if you are willing to be helped. If you are as insulting to them as you have been in this forum, I hope they hang up on you.