We just completed a job we supplied, master keyed and installed 160 mortise and rim cylinders this is a 43 unit apartment building. We invoiced the job and received an email back stating that they will be deducting &1000.00 from the invoice. They were aware that we could only do this worn on weekends they stated they were frustrated that is took so long and had many problems with the tenants because of this. Just looking for thoughts on how other locksmith may handle a situation like this. I have been a licensed locksmith in the state of Illinois for 20 years and never had any issues with payment. Any input would be appreciated.
- posted
4 years ago