Folks,
You may find this interesting, but McMaster-Carr will not sell to service
men serving overseas. I made a purchase yesterday quite successfully and
today I received a very polite email refusing the transaction refunding my
money.
Steve
Probably export control. The correct procedure is likely to place the
order using your US shipping address and have your spouse/relative
repack the item into your next care package.
Please note below the actual text they sent to me. There is no export
control. APO/FPO addresses are considered domestic and the order I placed
was fo 10, 316 SS studs 3.5" long. Hardly a controlled item.
Steve,
McMaster-Carr only accepts overseas orders from a few long-established
customers. We do not sell to private individuals outside of the United
States, and we will not be able to accept your order. We regret any
inconvenience this causes you.
Jim,
Of course I can do that, but it unnecessarily inconveniences people and
appears very shortsighted on their part. See my response to McMaster-Carr
below:
Hi,
I must say that I am deeply disappointed. APO/FPO addresses are considered
domestic, therefore it is not an overseas order. Although I am an
individual, McMaster-Carr is effectively stating that they will not support
the military soldier serving overseas. Do you really think that with all the
DOD business you guys do, this is the message you want to send? Perhaps, you
want to reconsider your policy before I distribute your response to avoid
future personal inconveniences of course.
Steve
I also sent a message to them (see below). It'll be interesting to see
their response, if any. Where are you stationed, Steve? What branch of
the service? I'm a retired Master Sergeant from the Air Force.
that you refused to sell to him. Can you explain your refusal? It
certainly can't
be shipping problems since APO/FPO addresses are considered DOMESTIC
addresses by the
post office. I would be curious to learn what your policy is in this
regard. Thank you.
Jim
And better use another name for the order. If they even know it's
going to be eventually shipped outside the US they'll cancel that
order too, so afraid are they of Big Brother.
Best regards,
Spehro Pefhany
I don?t think McMaster sells overseas. I?ve read numerous post on other forums
from other machinist stating such....to the effect that Americans don?t know how
lucky they are to have McMaster.
I don?t think McMaster sells overseas. I?ve read numerous post on other
forums from other machinist stating such....to the effect that Americans
don?t know how lucky they are to have McMaster.
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