Postal Service Incompetence

Lloyd E. Sponenburgh · 2013-06-19T20:57:41+00:00

For those of you who care how we spend our money, I thought I'd let you see an example of what the United States Post Office sent me (by automated mail) in response to my complaint that my postal boxes had not been shipped timely. Follows, an exact copy: "Lloyd, I know it is difficult for you to run your business and provide your customers with the type of customer service we all expect. When we do live up to our comentments of safe and reliable service. I have checked my resources and for your supplies that you have ordered and not received may I suggest you contact Our Supplies Office where we may further assist you: " It isn't even English! It was written by someone who is illiterate, was never proof-read by anyone, and is now "the official response" to complaints! The second portion after the first period isn't even a sentence; and "comentments"? PLEASE! This is a perfect example of the incompetency of those who run many of our government agencies. They don't speak English, even as their third or fourth language, yet are required to be able to read and write it in order to deal with us "unruly natives". I'm sending on a copy of this to my Congressman! LLoyd

Jun 19, 2013 27 Replies

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Lloyd E. Sponenburgh 13 years ago

"Wild_Bill" fired this volley in news:Fg%wt.71387$ snipped-for-privacy@en-nntp-12.dc.easynews.com:

Talk about the pot calling the kettle! You didn't even READ what I wrote.

I did NOT have enough boxes, had to travel 30 miles one-way to get them, and then had to cajole the postmaster at a different PO than my own before being "granted an exception" to get them.

And _you_ probably DO think that having 20 customers' orders delayed by over a week is an 'imagined' crisis, but I give better service than that.

Lloyd

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Wild_Bill 13 years ago

I guess that means the other 90% is correct.

It was your responsibility to have the Free boxes in supply.

You weren't treated as though the world revolves around you, so whine.

You should've called ULINE.

I guess all the bitching about being badly mistreated, again, may have had an effect on my reading comprehension (compassion).

Free boxes with Free delivery, and you ran out.. who's the fuckup?

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Lloyd E. Sponenburgh 13 years ago

"Wild_Bill" fired this volley in news:w50xt.821495$ snipped-for-privacy@en-nntp-11.dc.easynews.com:

You. You can't read. The USPS moron can't write. You make a good pair.

I ordered the materials timely. But of course you ignored that part.

Lloyd

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Michael A. Terrell 13 years ago

Why do you wallow with trolls? Trolls should be 'things that hang from trees'.

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etpm 13 years ago

I ship to many customers using the flat rate boxes. They are a great deal. An example: I ship to Alaska, bronze plates that are 16 inches in diameter and weigh 67 lbs when all packaged up with padding in the USPS large flat rate box. They get there in two three days. Shipping cost just under $17.00. The cheapest UPS option takes at least 4 days and costs just over $264.00. Though shipping locally doesn't have the same huge disparity it is almost always cheaper to ship flat rate USPS. Faster too. I insure the boxes, usually, because the parts are worth a lot. Only one box has been lost by the USPS in over 20 years of shipping with them. UPS has not lost any boxes but have 4 times delivered boxes that that were so damaged that the contents were either completely missing or were so damaged that the parts were unusable. Getting the insurance paid took about 60 days from both USPS and UPS. Overall the USPS does a better job cheaper. And unlike UPS they always get my packages to me before 3:00 PM. UPS commonly delivers packages to my shop after 7:00 PM, which does me no good that day. Eric

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a friend 13 years ago

that's hilarious - you certainly proved my point better than I could - you admit racism, you spout hate speech - yes, you are a fine person - you may wish to reconsider the advice I gave you and take it to heart. Oh, and it is clear that you use latinate phrases like "ad hominem" without understanding what they mean - however you have provided a nice example thereof in your tirade. So again, congratulations, consider introspection.

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