Interested to find opinions on this one. Most mail order companies I use / used regularly in the past, seem to operate on a basis of you order it - if they haven't got it in stock they back-order and send when they do have it in stock. If no longer available, they let you know & you choose what to do. Fair enough
I've recently ordered several items form a well-know company near Leicester, to find on receipt nearly half the items simply marked 'out- of -stock - sorry'
Its not my fault they haven't got it in stock - they advertise these parts in their catalogue. This means now that I have to go elswhere, probably pay a 'minimum' P&P / handling charge again (having already paid that once to the original company) etc.
I don't think I'm being unreasonable here - I can appreciate that there will be times that one time or another odd parts may not be available for many reasons, and there is little that the company can do about it, but do you think its fair for them just to use the '...tough, so what? attitude' Mike