I put an order in on Wednesday night expecting to have the items by Saturday (all items in stock) thus saving me a trip to the local model shop. Tonight the items still haven't turned up. A phone call to Hannants reveals that they didn't even start to process the order until Saturday.
Now maybe my expectations are too high but when I order online I do it because it is convenient and *should* be quicker. Hannants is the only company that I have dealt with online that can't seem to ship goods the day after receipt of an order.
It would have been quicker but less convenient to go to my local model shop...