Hannants - How slow are they...

Aug 05, 2003 9 Replies

I put an order in on Wednesday night expecting to have the items by Saturday (all items in stock) thus saving me a trip to the local model shop. Tonight the items still haven't turned up. A phone call to Hannants reveals that they didn't even start to process the order until Saturday.



Now maybe my expectations are too high but when I order online I do it because it is convenient and *should* be quicker. Hannants is the only company that I have dealt with online that can't seem to ship goods the day after receipt of an order.



It would have been quicker but less convenient to go to my local model shop...


IIRC, their website clearly states to allow so many days for them to even process the order. That should be enough of a hint not to be in a hurry, online or not. As for my experience, I get stuff from them here in the States in usually 3- 4 weeks, sometimes less.

Local model shop eh? Now there's three words that you don't see together very often. :) I've ordered from Hannants within the U.K. several times and have always found them to be fine. I agree it can be variable tho - from next day for etch brass or a decal sheet to about 10 days for a kit or three. So if anything, I'd say its luck of the draw - if your order coincides with a bunch of others it'll take a while, if its a slow day, it'll be in the post very quickly. Would I be without them? Nope, def not.

Chek

I find they come through in 10-14 days. I'm in California.

Mark Schynert

I have ordered from them a couple of times over the last month and while delivery can`t be called speedy they certainly are`nt slow and I for one thank god they are around!! Darren

I have oredered from them and find their delivery is resonable. They seem to be able to deliver to my house in Texas a lot quicker than Great Models can.

CB

Oh mate - tell me about it. I wouldn't mind the slowness of delivery if they just told me it would take10 days to receive my order instead of the "it left us today should be with you tomorrow line..." They do have some good stuff tho. On the other hand I ordered from Ashton Models

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plug) at 16.15 one afternoon and the stuff was waiting for me at work the next day. And they were really friendly and extremely helpful to boot.

Just my 2p's worth

Cheers

Jamie

I've ordered from Hannant's and got speedy delivery in the USA. I think they're good, Jerry 47

Your expectations *are* too high. I like Hannants, but you only have to read the terms and conditions missive that comes with every package to see they have their own way of doing things. I don't think they're that fussed about speeding things up to suit us.

Scott G. Welch

If I recall the order acknowlegement email I received said it could take several weeks to ship. I didn't mind the two weeks wait (plus delivery time), the thing that annoyed me off was they only supplied some of the items i had ordered, with no indication that order wasn't complete until it arrived a month later. The missing items (which are all readily available items) then had to be ordered a second time.

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