: > It worked fine the first day. After 24.0 hours, I now get a pop-up : > error msg window that says: : >
: > "Your CD software has expired and can no longer : > used. Contact your PTC software sales representative." : >
: > JourneyEd.com says its because my PC is on a home network, : > which it is, become a DSL router. I have a physical Ethernet : > LAN card, so the host id remains fixed, as verified by : > "ipconfig /all" : >
: > I re-installed the entire software, to no avail. So I requested : > another license file from JourneyEd.com. I uninstalled everything : > and re-installed all with the new password file. : >
: > But I still get the same error message. : : Funnily enough, I've just suffered this after 3 weeks of use. : : Nothing's changed on my PC. : I've tried de and reinstalling and using a new lic file. All to no avail. : : Can't believe this is anything to do with the home network... : : Chris :
Try setting the system date back to 4/1. I'm betting Pro/e will load and run as usual. Big daddy Pro/e met and overcame its 'timeout' problem about a month ago. Patches were readied, people downloaded them through the winter and not much was said about the SE of Pro/e. Later, they said that a replacement CD would be available toward the middle or end of March from JourneyEd. But when people call JourneyEd, they play dumb.
Keep shaking those trees. Maybe a monkey will fall out that actually knows something and is naive or disgruntled enough to talk. If this were a normal business operation, everyone at JourneyEd would know about the timeout problem, have the information right at hand about what to do and just take care of business. Now, apparently, you've got to bribe someone like you're dealing with shysters and shady characters running some kind of scam, selling 'authentic Nikes' out of the trunk of their car.
David Janes