Seems as if most old-time software companies have this problem. The other problem they have is a total disconnect with reality on the subject of prices. Perhaps that's one reason there are very very few of the original $100-for-a-printscreen-utility software companies alive today. They tend to leave their snotty heads up their snotty asses until they go bankrupt.
Same problem IBM had in the early eighties, and look what happened to THEM.
I hope PTC can avoid that fate. They could start out by lining their sales team against a wall and shooting them. Then finding the people who devised the patented PTC High-Pressure Plan and publicly beheading *them*.
Not likely to happen tho :-(