How is Xi Computers?

I've had good experience with them. My current workstation is the second one I've had from them. All elements of my experience with them has been positive.

jk

They took forever to ship my system, I had to keep calling to find out what was going on, they never took the iniative to contact me about the delayed status.

The system works great, haven't needed any post purchase service.

snipped-for-privacy@yahoo.com wrote:

I got a nice one last year, had a few problems setting it up but I think it ended up being a network problem. I'd buy another. Never needed any real post purchase help.

snipped-for-privacy@yahoo.com wrote:

I have mixed feelings about my Xi MTower (8/12 build 2.53GHz P4). While I always take magazine reviews with a grain of salt, I admit that I had been impressed with consistantly glowing reviews on the Xi machines, particularly with speed benchmarks. It has performed well for me (afterall I'm still using it for SolidWorks after 4 years), but I've had my share of nuisances.

I placed my order on 8/2/02, and the machine shipped ten days later. Unfortuantely it arrived with a bad network card. Of course this was replaced by warranty, but it was very discouraging that it passed Xi's QC since the green light would not even come on when a LAN cable was plugged in. I also recall that Xi was not willing to pay for overnight shipping, which was disappointing as they are on the West coast & I am near the East coast.

Shortly afterwards the computer's cool CPU Thermometer stopped working. Unfortunately, as it was part of the case, I would have had to ship the entire computer for repair. I decided to simply ignore the faulty gauge. This wasn't a big deal, but still discouraging to have a 2nd hardware problem so soon with a new (and expensive) computer.

A few weeks later, I experienced a sudden reboot while inserting a USB thumb drive into the case's USB socket. I quickly determined that a short must have existed as this could be repeated intermittantly when inserting USB devices. Again, as part of the case, it would require me to send the entire computer to California. Again, I decided to ignore the problem by sadly covering the cases's two USB ports with electrical tape.

Five months later, the case's auxilliary front fan began making a loud, periodic noise. The case had a "turbo" button, which controlled the speed of the fan. I pressed the button, but rather than changing the fan speed, the computer shut off. Surprisingly, the computer would not restart. I called Tech Support, who explained that the power supply can build up a surge that needs to be discharged. He gave me a routine to do so, which thanklfully worked.

Since then I haven't had any more problems with the computer. I replaced the graphics card last year with no problems. Of course after

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