From: "Christopher A. Young" Subject: Lessons Learned Hard Date: Saturday, June 07, 2003 1:06 AM
Tomorrow is garbage day. I'm clearing out some of my store room, to feed the trash can. Anyhow, here are the lessons:
1) Don't cut keys until either the bid has been accepted, or in the case of telephone in things, until the customer is in the shop. I'm throwing a box of keys (couple dozen) in the trash that I cut in anticipation of an apartment rekey job that didn't come through. Also if a customer calls and insists he wants a 0B67 key for his Pontiac, wait till he gets there, or you may be scrapping a key blank.2) Same deal with buying locks. I've got about two dozen rim cylinders (y-1 keyway) I'd love to sell. I had planned to masterkey a row of roll up garages, but they never took the bid. They're kinda junky "Deluxe" brand cyls, but they get the job done.
3) Don't get involved in boyfriend girlfriend or divorce "domestic" disputes. The one time I went out to change locks on a woman's house, she asked me to take some property to the ex boyfriend's house, and that was a mistake, big time. Enough to say that the sherrifs deputy that talked with me was very polite about it.4) Always discuss payment terms and price with the person who is paying the bill. If someone else is calling "for someone" insist on talking to the person who is paying. Amazing how people think they can pay for the deadbolt or the car unlocking in three easy payments, and each on the first of the month when their welfare payment arrives.
OK, people... I'm sure someone out there has one to share, too....
Christopher A. Young Learn more about Jesus