eBay seller's rights

I am sorry to hear this.

Not much recourse, in my opinion. I am very fortunate that I sell business and industrial stuff, where people are mostly honest, by and large. Not so with consumer goods.

Now, did the buyer have any point, or was it an outright scam?

A couple of thoughts. One is to post the name of the buyer so the rest of us can be aware. And post feedback.

The other possibility is to take pictures of the item being sent and possibly have a witness to what is shipped. Video camera would be good. Then when a different item is returned, go thru Ebays process. And when that fails , sue the buyer and Ebay.

Dan

Some electronics items have a sticker from the seller. Get a sticker that falls apart during removal.

eBay may have corrupt policies, but I don't believe they in any way prevent you from reporting a fraud to the appropriate authorities and/or suing the offending party directly.

If the item was sent by US mail, get the online form to report mail fraud, document as well as you can (perhaps include your eBay listing photo and photo of what was returned, and submit the form to the US Postal Inspection service. These guys are bulldogs, and have the authority to arrest, and also to deny mail service to repeat violators. I bought a scanner way back in the earliest days of eBay that never showed up. The seller sold

Jon

And, rightly or wrongly, in this grand nation of ours your are presumed innocent until proven guilty -- unless you're in business, in which case you're obviously a fiend.

If the buyer is in central NY I got a baseball bat handy...

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Looking on eBay at the following page I find...

Misuse of returns

You accept a return but receive:

• A damaged item (different from the reason for the return) * A different item * An empty box

It says "report it" w/ a link for contact.

I'd suggest doing so since that's their suggestion... :)

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That sucks, x2. eBay is pretty tight. I lost $150 to a scammer because the copy of MS Office was bogus. I loaded it when I got it but didn't use it. It didn't give me any warnings. But a few months later, a couple weeks after the eBay 90 day warranty was up, I loaded Word and it screamed at me. They wouldn't cover return at that time. I don't think your son has much leg to stand on, unfortunately.

For /next/ time, though, have him mark the item he sells and take pics of it. Include the pic in the auction. If the buyer returns something else, he will have visual proof and eBay might side with him.

-- Creativity can solve almost any problem. The creative act, the defeat of habit by originality, overcomes everything. -- George Lois

On Jan 26, 9:04=A0am, "Karl Townsend" wrote: . Long story short, he's being scammed by an eBay buyer. At this point,

So what is the scammers Ebay id? I would like to see what sort of feedback he has gotten. And would like to avoid ever having anything to do with him.

Dan

On 1/26/2012 3:52 PM, Larry Jaques wrote: ...

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Why not? See link posted before; eBay recognizes such occurs enough to have the specific crime on their help page for sellers' redress...

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Thanks, everybody. I forwarded your answers to the kid

Karl

I got a scanner via an eBay seller who sent it via a USPS sticker that claimed 8 lbs. When I shipped it back (it was missing pieces), my calibrated scale said 12.8 lbs. and that's what I put on my FedEx sticker.

I bought another identical scanner from another seller who shippped it via UPS on a shipping weight of 6 lbs. !!!

I don't know if it's just scanner sellers, or eBay sellers in general, but it seems like they're really screwing the shipping companies over... which means the true cost gets passed on to those of us who put an honest weight on our packages.

IOW, shipping weight would count ZERO as regards proof of different item.

what I do for many sales is that I include the item serial number in the auction listing. This of course only works for items with a serial number.

Not really, shipping companies always weigh packages and charge for overages. (but they do not refund on underages).

I always try to understate the weight, because this way I do not get overcharged.

ALWAYS ??? That's an awfully bold claim to make!

When you create an online postal label, they charge your credit card then and there. I believe it would be illegal for them to then add an additional charge at a later date.

With FedEx, I have an account. I suspect they might well be able to do as you suggest... so why try to cheat them? ... er... "understate" the weight as you so euphemistically call it.

I always put the exact weight. IOW, be honest. This way I do not get overcharged. To "understate" the weight is being dishonest... in my book, anyway.

You know far less than you need to, in order to make such bold judgments. I actually spoke to UPS, where I have an account, with daily pickup, about this issue.