I recently bought a 1/48 scale model of the PBY-5 and when I opened the box, the clear parts were missing from the kit. I tried to go online to order the parts and the stupid form will not let me enter it. I e-mailed them and told them about it and they gave me the same thing. Go online and order it. I will attempt to call them tomorrow and tell them what I think about their kits. I have not ever had this happen to me....
Has anyone ever had problems with them?
haven't had any problems. is that back in production?
"William L. Powell" wrote in news: snipped-for-privacy@enews1.newsguy.com:
Not sure if you're talking about Revell USA or Revell Germany. I never had to deal with Revell USA. Recently I was building 3 F-105G Thunderchiefs and screwed up all three nosecones. For the complete story see
Five years ago I built their VW Karmann Ghia, the box contained a warped part. I wrote them asking for a replacement, which I also received within two weeks, free of charge.
As you've already figured out: you won't hear me complain about Revell!
Cheers,
Steven
About eight years ago I ordered Revell USA Me-410 from Squadron.
In spite of mint condition unpened box, the canopy was cracked.
I wrote a e-mail to Revell AG, figuring since they are also in Europe, it will be quicker.
Four weeks later a package from USA came with a new clear sprue.
Go Revell!
I've had excellent service from a number of manufacturers over the years, including Airfix (who sent me double sprues of all the missing bits and pieces from a Belfast and as many armament sprues as I requested to build a modified Prinz Eugen), Italeri (canopy for an MB.326). For Hasegawa and Tamiya I've always gone through the local shops and replacement of parts directly from the shop has never been a problem, no questions asked, which leads me to believe those companies have a great business-to-business policy wrt end-customer service.
"William L. Powell" wrote in news: snipped-for-privacy@enews1.newsguy.com:
This may seem silly, but it could be the web browser you are using. While I hate to recommend a Microsoft product, try using Internet Explorer to access the site. Too many of the young hotshot web designers these days write their software to make use of the IE bells and whistles, not realizing they are not standard and will not work with other browsers.
If you are already using IE, it could be your security level is set too high. The site may want to set a cookie and cannot.
Hope this helps.
John S.
OM wrote: : : ...As one who does website design for a living, I can say with some : satisfaction that if we adhered to "the standards", we'd all be : looking at nothing more advanced than ASCII text on maybe a tiled : background. The problem lies in the standards being too bland, hence : the reason nobody adheres to them. : What, you don't like what W3C has determined to be appropriate standards for the display of information?
Granted, W3C does respond to the needs of users (that would be us) with all of the speed of a desicated turd...
However, that does not excuse "designers" who create web sites that *have* to be viewed with crash, errr, flash, or script kiddies that don't verify their frontpage creation with other browsers.
Bruce
i tried to place a order with white ensign yesterday, for some paints...but wouldnt let me do it secure online, i belive its cos im using FF and i wouldnt use M$shaft
Probably there is some confusion here between the meaning of standards as technological ones, and standards as typographical ones. Technological standards that damage typographical standards should be shunned, and technical innovations that support or enhance tyopgraphical standards should be embraced.
OM wrote: : : ...Biggest problem with most standards committees, usually linked to : unwashed Linux Geek getting in the middle of things and trying their : damndest to come up with something that'll make Micro$oft look bad. : Actually, tinyflaccid does not need help looking bad. They can accomplish that all by themselves.
Of course, their predilliction for "embrace and extend" helps significantly to make them look foolish when dealing with standards. It is interesting that "standards" only work when everybody understands and follows the "standard". Undocumented extensions don't really make for a "standard".
Bruce
On the contrary - I've had them replace clear parts for a F-4F-4 for free. I tried to buy some parts from the Hunter Mk 6, but they send them for free. This is Revell in Germany.
they sent me parts for an oop kit, also free. i alo offered to pay. lindberg is also great. they sent me all the glass for a ju87 even though i admitted ruining the first. no charge and with a note thanking me!
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