I recently bought a 1/48 scale model of the PBY-5 and when I opened the box, the clear parts were missing from the kit. I tried to go online to order the parts and the stupid form will not let me enter it. I e-mailed them and told them about it and they gave me the same thing. Go online and order it. I will attempt to call them tomorrow and tell them what I think about their kits. I have not ever had this happen to me....
Has anyone ever had problems with them?