My buyer has 'overstretched' himself and can't pay at the moment. At least
he's had the decency to tell me and as a result he'll be given some leeway -
beats leaving 'negative feedback' for sure.
As you say, at least he appears to have admitted the problem. It's the
ones that give you one excuse after another that bug me (got a seller
like that at the moment). So long as people are honest, I'm also happy
to give leeway, in fact I often seem to bend over backwards for my
"customers", and my feedback reflects that.
If you get negative feedback, wear your badge with pride! Never had any
myself yet though...
Right now, I am selling an item, loosely model related, that has reached
an embarrassingly high price with 3 days to go. I'm not sure whether to
be pleased, or worried about what they think they are bidding on!
My son runs an on-line business using eBay for a lot of his turnover. He
reports this excuse has replaced "the cheque is in the mail" as the No.1.
It might occasionaly be true but it is more often people who have seen a
better deal and want out of the first one.
I've had that a couple of times, though it's usually they've
"over-stretched" their PayPal account, because they've not gone through
the verification process. This limits their transaction volume to a
specific amount, and PayPal does not warn them or make this explicitly
That is exactly what appears to have happened in this case but previous
sellers failed to report it that way in their feedback. It is entirely
possible we are both the victim of the same "serial late payer"?
Okay I did that and he still didn't responded after seven days. Have now
taken the unprecendented (for me) step of reporting this as an unpaid item.
Have also gone into more detail about the buyer's payment record. It seems
he is an average of three weeks late in paying for items yet still receives
feedback comments such as "superfast payer - excellent eBayer".
So exactly how late does a buyer have to be before someone reports him as
being a slow payer? Why would somebody report a transaction as being settled
"promptly" when eBay's own records show clearly that it was not?
As far as I'm concerned someone is a Superfast payer if he pays on the day
that the auction finishes or tells me that his remittance is in the post and
it arrives within 48 hours. Quick payment is within the three days which I
ask for payment but thereafter the comments I leave are dependent upon
circumstances. I once left a reluctant 'positive feedback' with a 'slow
payer' comment - it took the buyer over a fortnight to pay, but as yet I've
not had to file a 'non-payment report' nor leave anything other that
I sense you are frustrated with this. You don't believe what you read on the
feedback, do you? Any negativity in feedback is a weapon of last resort.
Everything I buy gets feedback of "excellent" even if I open the package and
throw the contents straight in the bin. You think I'm gonna tell the world
that I was had over?
Nowadays I prefer to get round the seller's house, look at the goods, make
an offer, and pay in cash before the auction ends. Cash on the hip always
talks loudest. I find that is the best way to avoid eBay problems.
As for non-paying buyers, surely the best thing is to make a decision, do
what you've got to do, and relist.
Anyway, how does one "report" a slow payer? As for the payment record, how
can eBay "know" when someone has paid, for instance by cheque? Only when
someone gets around to clicking the "paid" button. Perhaps I should report
sellers for being a bit slow to click the paid button, seeing that I paid
before the auction ended. Oh, I forgot, the auction was ended early when the
goods became mysteriously "unavailable".
Hope this helps,
There's a big difference between omitting to state that payment was three
weeks late and telling everyone it was recieved immediately.
In this case I was offering the item before anyone else adn thus reasonably
expected to attract a premium over the same item offered later. Relisting
the item would defeat the whole purpose of the exercise.
By leaving feedback. If not reporting payment as being abnormally slow then
at least by not claiming it was unusually fast.
It doesn't take three weeks for a cheque to clear unless it was drawn on a
foreign bank which i specifically exclude from my auctions.
In this case it was unlikely the purchaser even clicked the "paid" button or
attempted to complete checkout in any way.
Thanks for the tips.
The problem is I don't know how much to pay, as I need the total including
overseas shipping. Is there an eBay link to complain about this? I don't
want to leave negative feedback unless I have exhausted all the
possibilities - I would much rather receive the goods!
John Nuttall said the following on 20/01/2006 12:08:
Normal convention is to ask your seller how much shipping will be before
bidding, or if they will even ship overseas if it isn't mentioned in the
auction. If you don't get an answer at that stage, then things don't
look good, so don't bid. Whatever it is you were bidding on, there will
always be another one along later!
I suppose the other thing I should ask is how you asked for the invoice?
Did you send an email/message, or use the correct "Request Total" option?
Paul, I used the Request Total link and also sent an email via Contact
Seller. I didn't query the price during the auction as worldwide shipping
was clearly offered on the item description page. Perhaps I should do this
When I confirm my bid as a buyer, I have to acknowledge that I am entering
into a binding contract if I win the auction. Does the seller make the same
commitment (I've never sold anything on eBay yet)? If eventually I decide to
give up, how do I inform eBay of what has happened and what action are they
likely to take?
Of course, there may be a sound reason such as the poor chap being in
hospital or something, so I don't want to get confrontational - yet.
Thanks for the tips anyway.
I'm not sure on the latter point but there is a facility to withdraw an
item - something which does seem to happen with some sellers on occasions.
In several instances when I've had items for sale on eBay I've been asked by
potential buyers if I will withdraw the item or include a 'Buy It Now'
option. If my item is without bids then I will consider this (never have
done so as it happens) but I refuse point blank if the item has attracted
I have done this very occasionally - the last time I was selling a
camera body, and was made an acceptable offer. I added a BIN button,
and received payment within a minute, and all was done. Then I got an
irate email from a watcher criticising the price I sold it for, and that
the buyer was a dealer, and was the BIN always there? I thought my
reply was quite restrained ;-)
If you have attracted bids, then you can't add a BIN even if you wanted
to, I don't think.
Polytechforum.com is a website by engineers for engineers. It is not affiliated with any of manufacturers or vendors discussed here.
All logos and trade names are the property of their respective owners.