In message , Jane Sullivan writes
Comes from late nights and real ale - 'Hic' The original posting concerned a single 0870 number but which developed into the misconceptions about both 0845 and 0870. Both being BT perpetrated rip off systems that seem to go unnoticed by the greater majority who seem to like large telephone bills :0)
Incidentally as a follow up to the original post I finally managed to get my refund out of ZTC which the MD assured me had been done by a card refund first thing on Monday. He then sent me the refund slip which arrived this morning dated and timed at 09.36 on 17/08, which happened to coincide with a frank exchange of views over the phone.
I will not be using this company again I assure you.
Cheers.