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Disreputable on-line hobby parts trader

Summary: Credit card charged. Part not delivered. Do not buy/order from dbk-hobby.com

I ordered a small part for my TT50 heli engine almost

12 months ago from dbk-hobby.com and had my credit card debited immediately. I did not receive the part and when I emailed to check on the progress of the order I was told that delivery (for a USD 15 part) would be USD 15 rather than USD 10 I had already paid. Did I still want the part?

I was able to source the part locally and replied that it was no longer required.

Some time passed; the credit card statement showed the relevant debit (including foreign currency conversion fees) but Good Old Dmitry has not responded to several demands that he refund the amount involved.

My credit card provider has indicated that too much time had passed for them to reverse the transaction; I have no recourse but make this post in the hope that it may save someone else some grief.

Gerard

Reply to
Gerard
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This company is based in Brooklyn, NY. Maybe a complaint to the NY branch of the BBB is in order. Try this link;

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. Good luck.

Reply to
Vance

When I worked at Radio Shack, we regularly had credit card inquiry's longer than 1 year wanting a copy of a signed bill to avoid a reversal of charges. I'm very suprised that the cc company wouldn't want to correct this. Was it on a debit card? They usually offer alot less protection. Russ

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Reply to
professorwiz

I have no idea. It might be that it was an international transaction that there was a problem. My contract with my commercial CC facility seems to imply that transactions might be reversed up to a year after the transaction, although this has not happened (yet) and my provider says (over the 'phone, when I asked) they wouldn't reverse a transaction unless there was good evidence that the charge was improper.

Incidentally, I _did_ give this guy a final 48 hrs notice of my intention to make the post - I'm disappointed there hasn't been more of a fuss about it among the readers of this fine forum.

Gerard

Reply to
Gerard

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