Hobby-Lobby $2.5 shipping world wide is a trap

in the first place, you should be bitching to THEM not to us. They are usually a fairly reliable company but like any company being run by people, they do make mistakes, and they will usually correct those mistakes if you bring it to their attention.

in the second place, You should NEVER "thrust" anyone TRUST is ok though

bob

I order a little brushless motor from hobby-lobby. I confirmed with hobby-lobby that the little brushless motor should fit in a 4x4x4 box. According to the advertisment on the web the shipping charge should be $2.5. Today I receive the invoice and I found that the shipping is $7.00 instead of $2.5

I've ordered several things from Hobby Lobby (and will again), and always been satisfied with the price, quality, and terms of sale. As another poster suggested, take your gripe to Hobby Lobby. Don't attack them like you did here, but simply ask them what happened. You might find out it was an honest mistake. It's usually people who want something for nothing who are unhappy.

Dr.1

of $2.5. How can we thrust a company like that?

Did you email Hobby Lobby about the difference? These are some stand up guys from all my dealings with them and I suspect the time and effort put into this message, sent to Hobby Lobby, would have had a refund for you by now.

Charlie

I dunno, my wife likes plenty of THRUST in addition to trust.

I really get sick of hearing guys like you attack someone with posts like this instead of taking it to the source.

I've been dealing with Hobby-Lobby both mail order and at the store counter for close to 20 years now and have always been treated very well. They have gone the extra mile in some cases to insure my satisfaction , and I have had others tell me the same thing. Why don't you give them a call instead of attacking them here.

Did you specify 'standard ground' when you placed the order ? It does say on their site that you must specify 'standard ground ' to get the

Ken Day

From their web site:

SHIPPING CHARGES FOR USA ORDERS: Orders paid by Credit Card or Check: shipped on the ground (not by air) to USA addresses - $7.99 per order.

Select "Standard Ground" as your shipping choice and we will do the rest!

Talk about brushless.

snipped-for-privacy@writeme.com

Please contact us about this. I'm sure we can clear up the problem. Jim T. Graham PR and Marketing Hobby Lobby

-- Billy Hel

I fly, I crash, I build, I fly

----------------------------------------------------------------------- Billy Hell's Profile:

I know, she told me. Said you were a little underpowered, whatever that means. :)

Dr.1

I know, she told me. Said you were a little underpowered, whatever that means. :)

Dr.1

Maybe she just wants a bigger propeller

David

Dr1 wrote:

Oh, Im swingin enough wood to suit her. Plenty of pitch too. Got ALL the 3D moves down, also. I dont ship world wide tho...

I didn't think you were the 'boastin' type. Guess I was wrong .

Ken

Naw, brag a bit yes. Boast, nope.

Ordered a new Jeti Advance-30 ESC from HL Saturday, auto-generated invoice had shipping $7.99. Item shipped today, Monday, final invoice has $4.49 4x4x4 credit adjustment.........................

I've always had excellant service from Hobby Lobby (although I have found better prices on occassion :)...

Cheers'n Beers.. [_]) Don

correction: $5.49 credit adjustment d:->))

Me too. One day I mentioned this to the sales person I was talking too. He asked where I saw the pricing. It was a few years back, but I think it was a Tower Hobby ad in Model Airplane News. I gave him the issue and page number info and they matched the price.

Charlie

Why not bitch here Bob? How are you going to find out if others are having trouble from this company as well? As surely if you call up = Hobby- Lobby they will lie through their teeth about others having problems. They do so to protect their job! It is pretty sad, isn't it? And virtually all companies does this.

Cheers!

___________________________________________ Bill (using a HP AMD 1.2GHZ & Windows 2000)

-- written and edited within Word 2000

in the first place, you should be bitching to THEM not to us. They are usually a fairly reliable company but like any company being run by people, they do make mistakes,=20 and they will usually correct those mistakes if you bring it to their = attention.

in the second place, You should NEVER "thrust" anyone TRUST is ok though

bob

| Why not bitch here Bob? How are you going to find out if others are | having trouble from this company as well?

Because people make mistakes, and companies are made up of people. You give them a chance to correct their mistake, and if they don't, THEN you bring it up publically.

It's just common courtesy.

| As surely if you call up Hobby- Lobby they will lie through their | teeth about others having problems.

That is not `sure' at all.

| They do so to protect their job! It is pretty sad, isn't it? And | virtually all companies does this.

Not in my experience. In my experience, with the companies I've dealt with buying R/C stuff, few mistakes are made, and the mistakes that are made are either 1) my mistake, or 2) corrected immediately. (And sometimes, the companies will even correct my own mistakes.)

In fact, I can only think of one case where I bought something online and I had any sort of real problem that they wouldn't resolve. (I ordered a CPU, and they lied and lied and were unreachable and lied and lied and lied) and I never got the CPU and finally had to reverse the charges on my card.

I've bought stuff from Hobby Lobby too, and never had a problem with them, so I can't talk about how they resolve problems. But I have no reason to believe that they're dishonest about it.

-snip-

Because you should give them a chance to correct the mistake first. If they're good people they'll jump right on it and maybe even correct their process. If they're bad people then you won't make a bit of difference, but you won't hurt anything.

Then you can either post "Hobby-Lobby screwed up and made it good" or "Hobby-Lobby is a bunch of xxxxx".

------------------------------------------- Tim Wescott Wescott Design Services