OT: AT&T and news group service

6 weeks ago, AT&T announced that effective July 15th, they would no longer provide Usenet access as a part of their internet access services. Further, they stated that If AT&T customers wanted Usenet access, they could get it for an additional fee through 3rd party providers.

I called AT&T, asking for a fee reduction because they had unilaterally reduced services. They gave me a $10 a month reduction for 6 months.

I have since switched my ISP to a cable company and have canceled all services from AT&T, including local phone service. I have switched to Magic Jack VoIP phone service. It works very well and this combination has reduced my monthly bills by $10 a month.

It seems to me that some lawyer who wants to make a name for him/her self has a very good class action suit against AT&T for their stopping usenet with no fee reduction after 4years of providing the service. Any takers?

Reply to
Randy
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On Mon, 10 Aug 2009 05:38:24 -0400, "Randy" wrote in :

You da man!

Nope. None likely, either. I have no doubt that AT&T's change in service was fully authorized by the End User License Agreement (EULA) that you yourself signed when you subscribed with the Death Star.

No lawyers in their right mind would ever touch this case with a

10-foot pole. The $60 that AT&T was willing to rebate was not a concession of wrongdoing but was a pretty decent allowance that would cover the costs of six months of Usenet service from a commercial ISP.

If you get a lawyer to take the case, I will consider him or her to be out of their mind; if they win the case, I will say, "Even a blind pig finds the occasional acorn." ;o)

Marty

Reply to
Martin X. Moleski, SJ

To the point if folks had no other recourse, but a misuse of the courts in this case. Their contract probably says they can raise rates without warning, so how is reducing service any different?

What you've done is probably just as effective as anything -- they don't have your business any more, and you've hurt them twice by advertising the fact. Just convince the rest of the world to do the same, and there won't be anyone to sue.

I dropped them ages ago because of their abysmal customer service on their long distance lines; I get long distance from my local Telco which is _local_ -- the main office is a long walk away, one of their bookkeepers is my neighbor, they've always been so responsive that _I_ have to scramble to be ready for _them_ any time I call in something that requires a repair guy to come out. They're basically in a different universe from AT&T, and I like it that way.

Reply to
Tim Wescott

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