COMSEC Safe Problem

Not familiar with that model but one of the most common causes of sudden 'failure' of electronic locks is pressure on the locking bolt preventing it from retracting.

My mistake. AMSEC, American Security Products Company.

Yes, we jiggled and bounced on the door, still no luck.

Jim Rojas

Steve wrote:

Ah yes, another electronic safe lock bites the dust suddenly and without warning.

This is the primary reason I usually recommend the tried and true mechanical locks.

I've had this safe for 15 years. I don't think there is anything wrong with the keypad or lock. It is just the fallback code is either incorrect or the sequence is wrong. I contacted AMSEC support again yesterday...I got the impression that they weren't really sure what my correct fallback code is, or the correct sequence.

If I get it open, I will replace the head with an up to date unit. My daughter has a cheap Walmart $40 digital safe that at least has a key if all else fails. Her safe also shows a green light when the correct code is entered.

Jim Rojas

Roger Shoaf wrote:

Amsec has made a lot of prodcuts. Post a picture somewhere and link to it.

Here are the pics

Jim Rojas

Steve wrote:

I think I see your problem.

Let's say your Master Reset Code is 111111 (should only be six digits AFAIK)

Enter: C 111111 # The lock will make a "warbling" sound and the LED will flash for a few seconds. This DOES NOT open the lock. It set's it back to the factory settings - including the factory combination of 123456.

Once the lock has been "reset" with the MRC, wait a few seconds then enter C

Hope this helps.

Boy! That's and OLD one!!! :)

The instructions I posted were for AMSEC's " ESL" lock. (Newer, with a round keypad) But it can't hurt to try. :)

Thank you for your input. I tried your suggestion and it doesn't like the codes. I get 4 beeps indicating wrong code entered.

Jim Rojas

Bob DeWeese, CML, CJS wrote:

Model is KPL-100.

Press C You should hear a beep and the LED should flash.

Key in the numbers of the combo, After each key is depressed you should hear a beep.

Press #

The lock bolt will retract for 3 - 4 seconds. Now is a good time to tap on or move the door around to make sure it isn't jammed up.

If the combo is wrong you will get 4 beeps. If 4 incorrect combos are entered the lock will shut down for 15 minutes.

The combo should be 4 - 8 digits.

The override combo is referenced to the serial number glued to the back of the circuit board under the keypad. You have to be registered with AMSEC to get it.

The serial number the override code is referenced to is the serial number on the underside of the keypad circuit board.

Let's call this contention #1.

Now let's look at the above and compare this with contention #1.

The way I see things if you have the proper combination and the lock does not open, then something is wrong with the lock.

Did I miss something here?

Try entering your regular user combo as "C XXXXXX #" where XXXXXX is the combo and see what happens. If you get 4 beeps either the combo is not what you remembered or has somehow been changed. If you get seemingly normal operation other than that the lock will not open you probably have a solonoid or other internal problem. If that's the case I suggest you call in somebody to drill it. Or do it yourself if you know how.

It's not C # Combo # to enter the user combo it's C combo # and I haven't seen where he says he entered it that way. Jim try it that way if you haven't already. Forget the override combo and just use the regular one. What happens? How long since you successfully opened this thing?

Yes, I have tried it that way as well. Its been 2 years since I last tried to open this safe. The battery went dead, and I forgot the combo I originally used.

Jim Rojas

Steve wrote: