Eaton Compressor purchase

I needed not to be down more than a couple of hours, so instead of pulling and _hoping_ my old compressor pump was in good enough condition to rebuild, I bought a 2-stage pump from Eaton "Polar" compressors.

My reactions, so far: They had great pre-sale customer service. The pump was shipped immediately, and I received it in Florida from Ohio four days after the transaction.

It's a beefy unit, fully warranted by them out of Ohio. Chinese built, but guaranteed against parts failure except for (basically) lack of lubrication for five years.

It arrived undamaged from shipping, but there were a few discrepancies like a leaky sight glass and mis-matched documentation. It came with only semi-plumbed head unloaders, and no information about them... not even on the exploded parts diagrams.

I contacted them by email, and asked for the correct docs by email. I got a return email saying to call them Thursday. Damn! I wanted to have it up and working Thursday morning when we opened the machine shop.

So far, the pump looks pretty nice, but we'll see how the rest goes. It's not going quite how I'd have liked the transaction to have gone.

LLoyd

Reply to
Lloyd E. Sponenburgh
Loading thread data ...

Keep us posted. I assume you have a motor for it? What is the HP?

i
Reply to
Ignoramus26924

Typical chinese "kit" product.

Reply to
clare

Ignoramus26924 fired this volley in news:8OadnSEUgox-BG7SnZ2dnUVZ snipped-for-privacy@giganews.com:

Yeah. I'm just replacing the pump on my older 80-gal, 5HP unit.

It would take me most of a week to tear down, find parts, and repair the old pump -- if it can be repaired economically.

This way, about half of one day without shop air, and I'm back up. Then I can work on the other pump.

Lloyd

Reply to
Lloyd E. Sponenburgh

snipped-for-privacy@snyder.on.ca fired this volley in news: snipped-for-privacy@4ax.com:

Yeah... That alone doesn't scare me. Chinese products can be built to any level of specification, right up through acceptable mil-spec (not that this is), so the quality is dependent upon Eaton's riding it.

Their primary business is full-up compressor units. They sell the bare pumps as a concession to attract more business.

The thing I'm least happy about is being brushed off and told "Call me Thursday". If he can describe it over the phone, he can describe it in an email -- or can, at least, hire someone who can describe it.

LLoyd

Reply to
Lloyd E. Sponenburgh

Makes sense to me.

i
Reply to
Ignoramus16441

PolyTech Forum website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.