Enco shipping comedy

Richard J Kinch · 2007-03-02T05:52:33+00:00

What fun getting the free UPS shipping on the Enco granite surface plates!I mean these 85-lb chunks of precision granite for $25: 've ordered 3 in the last month.From China, these rectangular slabs are boxed in a snug, single layer of corrugated cardboard.#1 was an empty box by the time it was out for delivery on the UPS delivery truck. The driver discarded it before I saw it. So Enco sends me another.#2 arrived a week later. They packed it--get this--in those foam peanuts inside a bigger box. One corner was crunched off.Now I was hooked. It's worth $25 just to see the look on the UPS driver's face lifting these. Enco does not apparently believe in those "heavy" stickers UPS requires.#3 arrived today. They packed it in a bigger box with--hahahah--stop me, please--plastic air pillows. One corner was crunched off.Time to fire up the MK diamond tile saw and make the crunched 12x18's into perfect 12x17's.

Mar 02, 2007 24 Replies

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clutch 19 years ago

I owe you a brew.

Thanks,

Wes

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Dave Young 19 years ago

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clutch 19 years ago

Well I got mine today.

As found when I woke up (I work midnights)

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That fantastic packing job

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The damages

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With that free shipping, I don't think I'm going to complain. What I don't understand is they will send 85# of granite for free but a 6" mill vise has to go truck.

Btw, thanks for the free shipping code!

Wes

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Mark Rand 19 years ago

Why would you not complain? Just because they did not charge you for the shipping does not absolve them from a duty of care in packaging, or the shippers from a duty of care in shipping.

Mark Rand RTFM

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Larry Jaques 19 years ago

On Thu, 15 Mar 2007 23:10:06 +0000, with neither quill nor qualm, Mark Rand quickly quoth:

I'll second Mark's comment, Wes. ENCO needs to know how their items are arriving from that shipper so it's your duty to complain.

.-. Better Living Through Denial ---

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