Now sellers will only be able to leave positive feedback.
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Feedback Changes The eBay Feedback system was designed to provide a simple, honest, accurate record of member experiences. Focusing on customer service includes doing everything we can to grow customer confidence in our sellers.- Buyers will only be able to receive positive Feedback. * Positive repeat customer Feedback will count (up to 1 Feedback from the same buyer per week.) * Feedback more than 12-months old won't count towards your Feedback percentage. * When a buyer doesn't respond to the Unpaid Item (UPI) process the negative or neutral Feedback they have left for that transaction will be removed. * When a member is suspended, all their negative and neutral Feedback will be removed. * Buyers must wait 3 days before leaving negative or neutral Feedback for sellers with an established track record, to encourage communication. * All Feedback must be left within 60 days (compared to 90 days today) of listing end to encourage timely Feedback and discourage abuse. * Buyers will be held more accountable when sellers report an unpaid item or commit other policy violations.