Repeat every 2 weeks, for 2 years, and then, just maybe, one day you
will get your mail, and there will be this strange brown box, and as you
tear it open, your teary eyes will glimpse that beautiful yellow cover
we all know and love.
You will be on the list, more coveted hereabouts than any nightclub
Course you could buy one on ebay
Ya'd think they would get the point and start selling them at least.......
Find out who is in their legal and marketing departments and propose that
idea along with a notice that they cannot do so without paying you for the
idea... They'll revolt against your legal threat and do so without asking
you for permission or paying you and everyone unfortunate enough to be a
small customer will be happy to have the option. :)
...I've got an old Thomas Register set I'll give you for the price of
shipping and packing... :):):)
Joe Agro, Jr.
I think it may be a frequency thing. I order an average of once per month.
Most orders are under $50. So I'm small potatoes. But, I get a new catalog
While we're on the subject I'll put in a plug for their service. If I order
by 5:30 PM, its here by 9:30 AM the next morning. Almost never a backorder
or stockout. For me, its easier than going to the hardware store.
I'll have to agree wholeheartedly. The longest lead i've had is a week. It
is usually here the next day. I have had instances where it was partial
shipped out of atlanta and partial shipped from another facility, all
arriving within 2 days.
You can't 'idiot proof' anything....every time you try, they just make
I can beat that. I am 100 miles from the Atlanta warehouse. If I get an
order in by 7:30 in the morning it is at my door by noon. Any order in by
8PM is delivered by UPS by mid afternoon. I asked my UPS driver about it.
He says that UPS keeps a couple of trailers at the McMaster loading dock and
pick them up every night around 9PM. Early morning orders within 100 miles
or so are sent by a private delivery service.
I am also among the blessed few who has received a catalog for the past
couple of years but I seldom use it. It is easier to use the web site and
the catalog is just to big to make good bathroom reading. :-)
I'm building a 45' cutter in strip/composite. Watch my progress (or lack
I've never had a D&B rating in 25 years of being in
business. In fact, I enjoy baiting the D&B scammers when
they call looking for money for a service that is
absolutely useless to me.
My theory is that whenever your accumulated purchases
exceed some amount, which seems to be around $1500,
McMaster sends you a new catalog and resets the counter.
I've got about 10 years of accounting records in the
computer and can display purchases by year. The arrival of
new catalogs seems to correlate pretty well with this
On the other hand, they could be running a lottery, and
sending catalogs based on a random drawing from the year's
invoices. Or everyone who ordered a package of 10-32
stainless steel flat heads this year gets a catalog. Next
year the secret purchase is a set of Bondhus wrenches. <g>
Secrets to getting a catalog:
Say you have 25 or more employees
Say you are in manufacturing or steelfab, not a hobbyist
Do not say you are an engineer or purchasing agent, say you are
Be angry on your second call, or at least say it's your second call,
and ask for a supervisor.
They have (or had, while I was there) this attitude that they only send
catalogs to those they "want" to do business with and meet certain
criteria. Credit doesn't have anything to do with it, and if you wait
for them to notice how much you order it may be a year before they do.
I have one employee (me) and usually get a catalog every
McMaster has no idea what my business is, or whether I even
have a legitimate business.
They've never asked my function, and I've never told them.
I'm puzzled by the folks who think that a business is
obliged to send them an obviously expensive catalog just
because they ask for it. Especially when the whole catalog
is available online in a very convenient format.
Some companies actually *sell* their catalogs (although they
usually also send free ones to good customers). What's
interesting to me is that McMaster doesn't seem to mind providing
an exceptionally high level of service to people who apparently
don't deserve to get a catalog at *any* price. Do they want my
business or not?
I've never looked at their online catalog, but I've never seen
one that was a complete replacement for a paper catalog. Anything
that uses a database has the problem of how to find something if
you don't whether it exists or not. Browsing through the
appropriate section of a paper catalog is more likely to get
results in that case.
It would be nice if people were that consistent, but it's well
known that people behave differently in different situations.
In particular, many people lie in some situations but not in
One source on this is "The Person and the Situation" by Ross &
Nisbett (1991), but any book on lying is likely to mention it.
If you are anywhere close to a business manufacturing almost anything, stop
in and ask if there are any "old" catalogues laying around that you could
It's been my experience that most people receiving new cataloges seldom take
time to "update" but just put the new catalogue along with the old one.
A catalogue a couple or three years old would probalby meet your needs as
to specifications, etc. and a quick phone call to them would verify current
As to the online catalogue, why not try it? It's actually pretty nice, and
you can view
the actual catalogue page. When all else fails, call them! What with the
cards, three or four cents a minute is pretty reasonable to get what you
Maybe it's part of the mystique. <g> Another thing that
only dawned on me recently is that McMaster *never* has
specials like Grainger, MSC, et al.
It's worth a look-it's about as good as it gets for an
online catalog and ordering system. Despite having the
catalog, I do all my ordering online. If you want to browse
for an idea, I agree the print catalog is better.
I ordered a coalescing filter and socket wrench adaptor at
4:45 PM on July 4 from McMaster. Both were on the front porch by
6:00 PM on July 6 (UPS ground).
For me, that is very special, indeed.
If you have a fast Internet connection, their online
catalog is as good (in some ways better) as the hard
copy. It is easier to do searches; more words in the
descriptions are indexed; more info (like CAD drawings)
is available; illustrations are clearer (and magnifiable);
prices are up-to-date; availability is known immediately;
and the speed is acceptable. The only real advantage
the hard catalog has, is that it is easy to leaf through
it to discover things I never knew I couldn't live without.
That MAY not actually be an advantage.
Polytechforum.com is a website by engineers for engineers. It is not affiliated with any of manufacturers or vendors discussed here.
All logos and trade names are the property of their respective owners.