OT: FedEx recycling tracking numbers

Nov 04, 2009 1 Replies

Second time this week. Book a FedEx shipment, send the tracking number to your customer. Customer calls to say the tracking number is bad, coming up on the Web tracking as a shipment already delivered years ago to a different person and state. Then after about 7 p.m. when the package is finally picked up and scanned, the Web tracking updates to the current correct shipping information. What a nuisance and pointless expense of time and fret.



Let's see, these numbers are 12 digits, so that's ONE TRILLION UNIQUE PACKAGE TRACKING NUMBERS. Really, FedEx, you've gone through a trillion now and you gotta reuse them? You gotta have a 100KB Web page bloated with Ajax to capture an address? Fire your IT department.


mattathayde had written this in response to

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------------------------------------- Richard J K> Second time this week. Book a FedEx shipment, send the tracking number > to

i think the tracking number is more than just a random number, i think they have some significance since i noticed a package shipped from across my city was shorter than the tracking number to ship across the country.

also there is no point to send a tracking number for a shipment that hasnt been picked up yet, even if the numbers were not being recycled you would be getting calls from your customers when the tracking number didnt show a package in the system. simple solution dont give out a tracking number before its active, you dont give out a web site before its made (or at least if your smart you wont)

-matt

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