Is this an oxymoron?
A couple of weeks back I ordered some sanding discs and linisher belts from Warco. Neither item was flagged as out of stock and the transaction went through on my credit card. After a few days the Discs turn up with paperwork to say the belts were to follow but no prediction as to when.
I emailed Warco after a few days and have had no reply.
1) Is it typical for WARCO to take the money for out of stock items?2) Do they respond to emails?
It is not a lot of money at stake but I think it is pretty poor Customer Service.
Anyone else having problems?
Bob