WARCO customer service

transaction

Customer

Roger Warren who owns Warco would be upset that you are concerned - he has always in my experience bent over backwards to sort problems. I strongly suggest that you give him / them a ring as it is definately atypical.

AWEM

In article , Bob Minchin writes

I don't know.

But it is illegal.

Warco are one of those companies I will happily buy from at a slightly higher price because sometimes customer service is more important than £price.

I'd say don't worry too much just yet, someone may be on holiday.

Give 'em a ring tommorrow (Monday) & take it from there.

I'm not aware of any recent changes at Warco but you never know, please let us know how you get on.

I had a similar problem earlier this year, so perhaps the web ordering system is not as good as it should be, but on the phone they are still excellent.

I needed a 5C collet chuck rather urgently and ordered off the web together with a set of transfer punches. Phoned a few days later to check delivery date only to be told they were both out of stock and not expected for some time. Cancelled the chuck order and got one from ArcEuro in 2 days.

The transfer punches turned up about 10 weeks later.

Peter

Smaller companies can have a real problem with customer eMails getting snaffled by spam filters etc - quite a few of ads carry a "if you eMail and I don't reply in 48 hours, ring xxxx".

I haven't needed anything from Warco in quite a while, but always been helpful and flexible.

Steve

Personally, I've had no problems apart from being supplied the wrong part (918 belt) on one occasion and a second delivery of a part I'd already received on another (a different 918 belt) [1].

One or two items have been on relatively long delivery times but that's all.

In article , Pip Luscher writes

Good god, there goes the neighbourhood... ;^)

In article , Pip Luscher writes

Will that work at under 10PSI?

Plenty. Double-acting engine with 95% cutoff and speed reduction by Vee belt, of course.

In article , Pip Luscher writes

I'm impressed.