I've been reading through some of the recent user feedback on the new library uploads and I'm a little confused about the trends surfacing. It seems like sometimes people are focusing on things completly seprate from the actual 3D print quality when giving their star ratings.
For example, if a printer is having a weird calibration issue or if the creator's support team is slow to respond to a question, people are deducting stars from the model's score. I guess the question is: should the creator of the design be responsible for every technical difficulty a user encounters when trying to print it? It feels like it unfairly penalizes the designer. I'd love to hear other perspectives on this. Does a poor support experience outweigh a genuinely excellent design? What's the most balanced way to review these repositories without letting technical glitches from the printing process dictate the quality of the actual file?