Subscription stuff up

John,

Not that it's any consolation, but I just tried to log in and was met with the "limited access" BS. One of the log in options is now (as it always has been) to enter the original SW Serial Number, but this doesn't give me full access now, and I've had paid-up subscription service for 8 years!

By coincidence, I downloaded the SP 4.1 files from my office 6 hours ago (roughly 1600 GMT), when the OLD web site was still in service. No problems, no delays.

Progress, you've got to love it.

Strange indeed - I go straight in - no delay at all. Not sure what you guys are seeing.

WT

Wayne,

I think they took down the new Web site within the last half hour or less. I just went there and the look and feel is the "old" one, much different from the "new" one and without the new log in requirements. I *can* log in with just the Serial Number as before.

Curiouser and curiouser.

AW

for subs slackers like myself - is there actually anything different about the portal or is it just a new front end for the previous content?

Art,

Yes, they have taken down the new site and the old site is back online.

I to was met with limited access to the new site even though we have current subscription support.

The new site looks to be nice and I am looking forward to accessing it fully when SolidWorks gets their act together and launches it properly.

Regards,

Anna Wood

Art Woodbury wrote:

just went there

without the new

Interesting 2 hours later the website is back to the old layout and I can log in with no problem!!!!!!!!!!!!!

Maybe someone was trialing a new version of the site. On my previous failed attempts I was redirected to

John Layne

didn't you get an email about the new site a while ago?

Can't recall one, though I have only had one cup of coffee today so cannot be sure of anything.

John Layne

Dunno. After John's post I had a look, and the site was very different from the old one in the log in process. It wouldn't give me full access with my serial number, and I didn't go any farther. Now its back to the old site.

AW

"THIS IS A TEST....ONLY A TEST...PLEASE BE ON YOUR WAY...NOTHING TO SEE HERE...."

lol reminds me of the emergency broadcast system ads u used to hear...;)

Of course you know it had to go through beta testing first to work out all of the BUGS, right?!?! Oh yeah!!! We must be the beta testers for their website as well as their software...

Interesting. I went there and could get in with my s/n. I couldn't access account info, but then I created an account, logged in that way, and then I could. New access to my logged SPR's, VAR SR's, etc. No problems, though.

WT