How much documentation does Bachmann require for the lifetime warranty on the locomotives they manufacture? I am the original owner of a several years (possibly over a decade) old N&W Class J locomotive and have the card stock box, foam packing and cardboard filler - but I'm unable to locate the purchase receipt or the package insert.
I've replaced the rear truck of the tender with a Microtrains truck. Does Bachmann have the reputation of requiring the inclusion of the tender when customers return steam locomotives for warranty service? If I don't have to return the tender I'd be less concerned about getting it back with a rapiedo coupler.
Was the more recent Class J release essentially the same mechanism and shell in different packaging?
Apparently the motor in mine has failed. I haven't made any attempts to determine if the problem is purely a motor failure or the result of a gearing lock up. The locomotive has been in the box for years since the evening it started smoking on the layout.