To one and all I am publicly praising Life Like Products for their wonderful customer service. We gave my son a new train set for Christmas and the Locomotive did not work. The replacement arrived today and was put into operation and the biggest smile is now on his face! Christmas train for son..... $XXXX. Time waiting for warrenty replacement....6 days. The joy a model railroad can bring to a child .....Priceless.
Nitram578 wrote: To one and all I am publicly praising Life Like Products for their wonderful customer service. We gave my son a new train set for Christmas and the Locomotive did not work. The replacement arrived today and was put into operation and the biggest smile is now on his face! Christmas train for son..... $XXXX. =A0 Time waiting for warrenty replacement....6 days. The joy a model railroad can bring to a child .....Priceless.
---------------------------------------------- It's certainly nice to see manufacturers provide prompt service, especially at Christmas time. I'm sure that Life-Like will gain more customers this way.
Bill Bill's Railroad Empire N Scale Model Railroad:
I had the same experience with them about 2 years ago. bought a N scale SD7, about a year before that. finally got around to painting it and broke the handrails with my hamhocks taking apart. called them to pay for a replacement set and you know I had a Free set within 5 working days.
---------------------------------------------- It's certainly nice to see manufacturers provide prompt service, especially at Christmas time. I'm sure that Life-Like will gain more customers this way.
Bill Bill's Railroad Empire N Scale Model Railroad:
PolyTech Forum website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.