Not sure if this is the best place to ask this question but here goes.
I am located in Australia and recently I purchased some Atlas 40" O
Scale 2-rail track from a US based company on ebay. I also purchased a
number of rolling stock items. The seller then sent the items to me via
USPS's Global express mail service. The package never arrived and after
I emailed the seller he tried to send another package the same as the
first however this time the post ofice would not accept the package as
it was oversize so he split the package up into two and resent the
packages. The package with the rolling stock items arrived but not the
track even though it was under the length limit set by USPS. After
repeated emails to the seller asking for the tracking numbers he
eventually refunded the money I paid for the track.
There are a couple of things that don't add up in this deal.
1) Why did the post office accept the first parcel but not the second.
2) If the two missing parcels were stopped somewhere why were they not
returned to the sender?
3) If the sender sent them USPS global express then why couldn't the
packages be tracked?
After the first package went missing and the second one was rejected
then I started to doubt the sellers honesty, however there are three
things that point to the seller being honest and these are
1) His ebay feedback was over 2000 and 99% positive
2) One parcel did actually arrive
3) He refunded the money spent on the track.
If he was dishonest he would not have done the above.
I have contacted both UPS, USPS and Australia Post and they all say
that any oversized packages would be rejected at the Post Office the
package was sent from but I believe that in the US the postal service
picks up from some vendors is this correct?
Has anyone else had similar problems to this and found a solution?
- posted 16 years ago