OT - strange Word problem

Mar 04, 2010 13 Replies

My mate sends me an e-mail and, as I have done hundreds of times before, I copy & paste it into Word 2000.



No thank you it said & locked up. Task Manager & close the programme. Repeat, same result. Reboot, same result. Any other e-mail copy & paste, fine, just not this one.



He sends it again as an RTF file. Same result.



Print the e-mail, scan it with OCR software, copy & paste - and damned if it doesn't do the same thing!



Now I've never heard tell of this happening - any thoughts before I scan it as a jpg? ;o))



Regards,


Kim Siddorn



Haven't a clue really. How about pasting it into Notepad first then copy from there.....

Julian.

Do you have Openoffice? If so, what does it make of it?

So it's either some text sequence that's causing the problem, something to do with the size, or there's some wider problem (memory*, PSU, overheating fault maybe) and it's just coincidence at work...

  • booting from a memtest CD might not be a bad idea. Perhaps worth checking the guts of the system to make sure it's not choked up with dust, too.

Paste it into Word, but pull down the edit menu and use the Paste Special feature and paste it in as Unformatted text instead of formatted or HTML

Otherwise try it through Open Office (a freely downloadable alternative to MS Office)

Tried all of the suggested things. Even the paste without formatting made no difference.

Talking to my mate, he too is having problems with it & he is far more experienced at this sort of thing than me. Last night, he had to pull the plug out to turn the damn thing off! He has tried open office & that helped.

What I cannot fathom is how any embedded nasty can survive being OCR'd!

Regards,

Kim Siddorn

As a layman I would delete and purge your machine it sounds like it is infected.

Purge it and put a proper OS on there? ;-)

I suggest your mate's PC has an infection which has now been passed to you.

ttfn Roland

Second that, much better programme suite and of course its Free:))...

W-e-l-l, everything else works just fine. I have used copy & paste from e-mail to Word several times since without incident. I can also edit the text in MS Mail & send it to myself. I just can't get it top work in Word

2000 and, indeed, neither can the bloke that sent it to me! It is very strange.

I've also run Norton, manually done an upgrade & run it again. Nothing. I've also run a deep scan which came up clean. Bearing in mind that I have a very public e-mail address and have traffic of about forty e-mails a day PLUS spam, I do keep on top of this sort of thing.

I'm quite relieved to find that no-one else has an answer - not just dim ol' me then ;o))

Regards,

Kim Siddorn

The fact that it only happens with this particular email scource suggests a problem at that end rather than your PC. I would ask your mate to check his sending options. Is the message encrypted? Has he activated Rights Management? F1 and search RM for more details, but this means you cannot print, forward, or copy the rights-managed message.

John

John,

Not meant as it sounds but have you been hibernating as you have suddenly appeared from nowhere after months of silence :-))

Martin P

The ice and snow have made it unsafe not to say unelfy.......

Roland

I've just been lurking as there've not been any posts to contribute to.

Roland has a point about the snow, it's kept me very busy building snowmen, having snowball fights and sledging. Sometimes I let the boys join in. My mother used to say the only difference between me now and me as a boy is my sledge now has windscreen wipers and a heater. The only problem is there are no wipers on the side windows to see where I'm going.

John

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required